Cannot connect Windows XP to the wireless printer.


I have Windows XP Media Center Service Pack 3 OS that worked a HP Photosmart Plus B209 a - m with a USB cable.  Since I just bought a new laptop (Windows 7 Professonal OS) I decided to create a home network with a router Cradlepoint MBR 900.  The two laptops (XP and 7 OSs) were connected to the internet via the router with no problems.  Windows 7 Pro OS laptop is connected wireless to the printer Photosmart Plus, I had implemented as confiquiration wireless the printer first.  But the failure of the attempt to get the OS Windows XP Media Center to connect to the wireless printer.  During the installation process to connect the printer to the XP system wireless it asked me to choose which printer I wanted to connect to.  The Photosmart Plus printer was selected and visible, then I clicked Next.  Shortly after, a small screen appeared stating the "serscan.sys" file could not be found and I have to insert a Windows XP Pro CD to get the file or run the installer of this file.  This issue has occurred both when I tried to install it with the CD provided by HP and when I tried installing the HP download website.  All I have is a recovery for Windows XP disk provided with the laptop and not a CD Windows XP Pro.  What should I do to fix this?  Thanks, Lonnie

Thanks, that was fast.  Please, let me make sure I have this correct.  First of all, I have two recovery disks provided with the computer, with Windows XP Media Edition and one for the drivers.  I should not use either of these disks, right?  If I had the previous correct answer then let me ask the following question;  When looking to borrow the disc should be Windows XP Media Edition or can I borrow any disk of Windows XP?  Kim Merci for your help continues.  Lonnie


Before the hunting around for friends who might have a CD, do the following research.  For each of them, make sure that you have checked the search options in the 'Advanced Options' to

  • Search system folders
  • Search for files and hidden folders
  • Search subfolders

Search your entire hard drive and both CDs you have to serscan.  Do not include the .sys at the end of the file name.

Search for  Report of the Office (s).  On your hard disk, you should find one or both

  • C:\Windows\i386\
  • C:\Windows\Driver Cache\i386\

You can also find these files on the "recovery disk".

Report what you find, including locations of found nothing.  It is possible (but I don't think likely) you will find a file named serscan.sy_ - If Yes, include this information in your results.

Or, if you want to ignore all this, you can download serscan.sys since my SkyDrive-->! 225 & Thierry = 18B259158254905B! 214

The file should go to C:\Windows\system32\dllcache (a hidden directory) and probably in C:\Windows\system32 (I do not use this file, if it is not in my system32 folder).

Or you can just save it to your desktop and "direct the Setup" it there (if you do this, check more later to confirm that he got into C:\Windows\system32\dllcache and if not, put a copy).

Tags: Windows

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