Cannot create the backup on Vista computer

back up files
After working OK for 3 years, the backup system stopped send me monthly reminders to save about 4 months ago. Last month, I changed the settings to include the data drive (where I store files) and makes a full backup manually (which took 5 DVDs). This month I can't create a backup copy at all. Whenever I click on "Save files" it sends me through the box of 'continue' and then look back to where I started.

I tried changing the settings to leave aside the data reader, but it makes no difference.

Hello

1. you are trying to backup the data on DVD again?
2 have you installed a third-party backup software?

Try these steps and see if it solves the problem:

Step 1: Make sure that the backup services are started.

a. Click Start, type services.msc, and then press ENTER.
(b) in the services window, locate the Volume Shadow Copy service and Windows backup service.
c. check that the status is started. If the condition column is empty,
Right-click on the service and select start.
d If you get error trying to force the Volume Shadow Copy service started, try to change the Startup Type to automatic and then restart the computer.

Some files that are responsible for the backup would be damaged or missing. This could be a possible reason why backup does not work. You can run the file system
scan of Auditor. Scan SFC will Windows replace corrupted or missing system files on your computer.

Step 2: Scan Run SFC

Scan sfc enforcement procedure:
a. Click Start, click principally made programs, accessories, right-click on command prompt and select run as administrator.
b. click on continue or provide administrator credentials if prompted.
c. in the type in the following command prompt window and press ENTER:
sfc/scannow

Refer to this article for more information:
http://support.Microsoft.com/kb/929833

Also check out this link:
http://Windows.Microsoft.com/en-us/Windows-Vista/back-up-and-restore-frequently-asked-questions

Kind regards
Afzal Taher-Microsoft Support.
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Tags: Windows

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