Pro 100 reduced image on format letter

Hi - am a person pretty savvy computer, but for the life of me can not find out how and why the 100 Pro cut output when printing of 8.5 x 11. Especially when it was working fine a month there.

I try to print a label for shipping b & w simple. The printer adjusts down to ~ 25% orig - if I print from Acrobat, PS, or the screen in Word grapples. It is therefore not a prob of Adobe.

Troubleshooting:

-Have you downloaded the latest printer driver for OS X 10.8.5 and restarted all without success.

-Preview Print is 8.5 x 11 size.

-Page setup/properties on the file menu is 8.5 x 11 size.

-Print & settings of scanning in system prefs indicates US letter.

-Have you tried all variants in dialog boxes print Word, Acrobat and PS to print the correct size. It continues to print too small.

If there is a conflict in the print settings, I simply can not find.

Anyone have any ideas?

Thank you!

Deb

In case someone else encounter this...

Remove the printer Mac system preferences, then adding again, it works now.

Go figure.

Good impression.

Tags: Canon Printer

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