cannot D - L package updates or programs except to "downloads" Win 7

My resident non MS programs are unable to assimilate updates.  As and when they are accepted, rather than be included in the current program, they are sent to the folder "downloads" in Word format.  They cannot be opened, run or installed, once they get there.  The same is true tor all downloaded files newly introduced such as Fix - It Utilities. They go into the MS Word download folder and their installation wizards abandons seconds in the process.  I am unable to set the system as long as administrator, even if she says that I am, as it should because I am the only user of this device.  It is Win 7 Pro 64 on I - 620 Dell chipset G630 2.70 Ghz, w/4 GB of RAM.  The behavior is the same as firewall and AV and AM programs are active or interrupted.  I need to whup some leadership on this thing and have no idea how to.  Will have to consider flat lining C: drive and if we cannot this switch to 8 x output line.

Hi David,

I suggest you to create the new user account and check if the problem persists.

Create a user account
http://Windows.Microsoft.com/en-CA/Windows/create-user-account#create-user-account=Windows-7

If the problem is resolved in the new user account, then I suggest you to transfer all your data and settings to the new profile.

Difficulty of a corrupted user profile
http://Windows.Microsoft.com/en-CA/Windows/fix-corrupted-user-profile#1TC=Windows-7

I hope this helps. Let us know if you have other problems with Windows in the future.

Tags: Windows

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