Cannot delete file: cannot read the source file or disk

When you try to delete a specific folder which shows on the list, I get a dialog box saying: error deleting file or folder... Cannot delete file: cannot read the source file or disk

Is the path to the really long folder?

Any file or folder has a space beginning or end?

Click Start, run, type cmd , and press ENTER to open a command prompt. In the command prompt...

For a file test

DEL \\.\driveletter:\path\filename

For a test folder

RD \\.\:\\
 
If this doesn't help not please let us know the full path (and the name of the file if it is a file).

Tricky

Tags: Windows

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    26/07/16 15:26:48:532 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    26/07/16 15:26:48:532 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | START - Installer Session

    26/07/16 15:26:48:532 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    26/07/16 15:26:48:532 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Version of RIBS: 9.0.0.65

    26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | The OSX version: 10.11.6

    26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | : TIMER: [Total timer]

    26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | CHECK: Single Instance

    26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | CHECK: credentials

    26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Load deployment file

    26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | DeploymentFiles option not given

    26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | CHECK: Another installer native OS already running

    26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Create required folders

    26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Assuming the installation mode

    26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Search for path source install

    26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Media Sync DB...

    26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | : TIMER: [synchronize media DB]

    26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Pre check media db sync

    26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | End of pre check media db sync. Exit code: 0

    26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | : TIMER END: [media DB Sync] had 32 milliseconds (0.032 seconds) DTR = 15625 Kbps (15,2588 Mbps)

    26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Ready to initialize the session started by...

    26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | : TIMER: [CreatePayloadSession]

    26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | -START - updated media Sources - BEGIN-

    26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Update source path: /Users/username/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.6.1

    26/07/16 15:26:48:533 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Update media info for: {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}

    26/07/16 15:26:48:534 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Ignoring the original being local installation source data

    26/07/16 15:26:48:534 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |   Type: order 0, volume: 1, name of media: Lightroom 6

    26/07/16 15:26:48:534 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |   Path: /Users/username/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.6.1/payloads/AdobeLi ghtroom6-mul-210716042246/AdobeLightroom6-mul - 210716042246.zip

    26/07/16 15:26:48:534 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | -Updated media Sources - the END-

    26/07/16 15:26:48:539 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Support for the version of COAST range: [0.0.0.0,9.0.0.65]

    26/07/16 15:26:48:539 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | -CreatePayloadSession: the machine is x 86-

    26/07/16 15:26:48:540 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | _ Check _ subscribers dependence

    26/07/16 15:26:48:541 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Order of operation BEGIN all the payloads of session: library (requires, satisfied)

    26/07/16 15:26:48:541 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |   Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}: 0 (0.0)

    26/07/16 15:26:48:541 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | COMPLETE the operation order for all the payloads of session: library (requires, satisfied)

    26/07/16 15:26:48:541 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Patch Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF} can be applied to the product Adobe Lightroom 6.0.0.0 {8048A5DF-8A70-5BE1-954B-E0FDE1BD0D0D}

    26/07/16 15:26:48:636 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Setting the property "conflictingProcessInfo": /tmp/6800FD8F-2255-41DB-BDAC-3E2051C4867E/95C9D108-2A4B-4DD6-A99C-4AB76BBC4C6D

    26/07/16 15:26:48:636 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Setting the property "installSourcePath": /Users/username/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.6.1

    26/07/16 15:26:48:636 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Definition of property 'mode': silencer

    26/07/16 15:26:48:636 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Setting the property "updateManifestPath": Users/username/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeLightroom-6.0/6.6.1/6.6.1.xml

    26/07/16 15:26:48:636 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Setting the property "workflow": update

    26/07/16 15:26:48:636 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Replace the "conflictingProcessInfo" property to: /tmp/6800FD8F-2255-41DB-BDAC-3E2051C4867E/95C9D108-2A4B-4DD6-A99C-4AB76BBC4C6D

    26/07/16 15:26:48:636 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Replace the "extensionsOnly" property to: 1

    26/07/16 15:26:48:636 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Replace the 'mode' property to: silent

    26/07/16 15:26:48:636 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Replace the "patchesOnly" property to: 1

    26/07/16 15:26:48:636 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Replace the "updateManifestPath" property to: Users/username/Library/Application Support/Adobe/AAMUpdater/1.0/Data/AdobeLightroom-6.0/6.6.1/6.6.1.xml

    26/07/16 15:26:48:636 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Replace the "workflow" property to: update

    26/07/16 15:26:48:637 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Find actions of payload:

    26/07/16 15:26:48:637 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Decide which mode of installation to use...

    26/07/16 15:26:48:638 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Setting START asked actions of payload

    26/07/16 15:26:48:638 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Value returned by searches for payload: Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF} is: false

    26/07/16 15:26:48:638 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | String action for Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF} is installed

    26/07/16 15:26:48:638 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Setting END asked actions of payload

    26/07/16 15:26:48:639 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Were collected advanced path check to INSTALLDIR

    26/07/16 15:26:48:639 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | INSTALLDIR is a correct path

    26/07/16 15:26:48:639 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | INSTALLDIR is not the root path

    26/07/16 15:26:48:639 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | INSTALLDIR is on a local volume

    26/07/16 15:26:48:639 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | INSTALLDIR is on a volume that is accessible in writing

    26/07/16 15:26:48:639 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | INSTALLDIR is not on a case-sensitive volume

    26/07/16 15:26:48:639 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | INSTALLDIR successful path validation database path: / applications

    26/07/16 15:26:48:731 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Operations START InstallOperationsQueue unordered

    26/07/16 15:26:48:731 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |   Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}: operation to install

    26/07/16 15:26:48:731 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Unordered InstallOperationsQueue to END operations

    26/07/16 15:26:48:731 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | START InstallOperationsQueue ordered operations

    26/07/16 15:26:48:731 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |   Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}: operation to install

    26/07/16 15:26:48:731 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | END InstallOperationsQueue ordered operations

    26/07/16 15:26:48:737 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Payloads were committed before the flight.

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    26/07/16 15:26:48:737 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Operations START InstallOperationsQueue unordered

    26/07/16 15:26:48:737 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |   Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}: operation to install

    26/07/16 15:26:48:737 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Unordered InstallOperationsQueue to END operations

    26/07/16 15:26:48:737 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | START InstallOperationsQueue ordered operations

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    26/07/16 15:26:48:737 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | END InstallOperationsQueue ordered operations

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    26/07/16 15:26:48:821 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | : TIMER: [operation payload: {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}]

    26/07/16 15:26:48:822 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    26/07/16 15:26:48:822 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | Operation of the installer: PayloadInstaller

    26/07/16 15:26:48:822 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    26/07/16 15:26:48:822 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | Request to install the payload

    26/07/16 15:26:48:823 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 payload {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}: ARKEngine component of path Applications/Utilities/Adobe Application Manager/DECore/6/resources

    26/07/16 15:26:48:841 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | Extraction of asset:/Users/username/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.6.1/payloads/A dobeLightroom6-mul-210716042246/AdobeLightroom6-mul - 210716042246.zip

    26/07/16 15:26:48:841 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | Affecting false in the unzipper file open option

    26/07/16 15:27:36:874 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | All self-extracting assets. Number of assets: 1

    26/07/16 15:27:36:874 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | CustomizedPatch property not found in the database

    26/07/16 15:27:36:875 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | Begin the installation of payload to /Users/username/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.6.1/payloads/AdobeLi ghtroom6-mul-210716042246/Install.db

    26/07/16 15:27:36:947 | [ERROR] |  | OOBE. OF |  |  |  | 2179572 | DS015: Cannot read the target of the symbolic link to the source file "/ Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/Helpers/DynamicLinkMediaServer/application/dynamiclinkmediaserver.» app/Contents/amecommand.app/Contents/Dictionaries "Seq (30)"

    26/07/16 15:27:36:947 | [WARNING] |  | OOBE. OF |  |  |  | 2179572 | DW063: The ARKCopySymlinkCommand command failed. (30 Seq)

    26/07/16 15:27:36:947 | [INFO] |  | OOBE. OF |  |  |  | 2179572 | End of the installation of payload to /Users/username/Library/Caches/Adobe/AAMUpdater/AdobeLightroom-6.0/6.6.1/payloads/AdobeLi ghtroom6-mul-210716042246/Install.db

    26/07/16 15:27:38:161 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | * = * = * = * = * = * = * = * = * = * = * = * = * = * = * = * Operation completes. Statut : 2 = * = * = * = * = * = * = * = * = * = * = * = * = *

    26/07/16 15:27:38:161 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | : TIMER END: [operation payload: {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}] took 49342 milliseconds (49,342 seconds) DTR = 14796 Kbps (14,4492 Mbps)

    26/07/16 15:27:38:163 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | OverrideFile specified user:

    26/07/16 15:27:38:164 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | The inventory of the csu was not updated for Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 payload is {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}, the value of the local var - 1

    26/07/16 15:27:38:165 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Asking the pre-installation for payload Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 RESTORE custom action code {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}

    26/07/16 15:27:38:292 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | No operation.  We finished:

    26/07/16 15:27:40:302 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Total number of installed components: 0

    26/07/16 15:27:40:302 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Total components repaired: 0

    26/07/16 15:27:40:302 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Total number of removed components: 0

    26/07/16 15:27:40:302 | [WARNING] |  | OOBE. OF |  |  |  | 2179470 | DW050: The following payload errors were found during the installation:

    26/07/16 15:27:40:302 | [WARNING] |  | OOBE. OF |  |  |  | 2179470 | DW050: - Adobe Lightroom_6.6.1_AdobeLightroom6 - mul: installation failed

    26/07/16 15:27:40:302 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Call post-Forum custom Hook

    26/07/16 15:27:40:302 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | : TIMER END: [Total Timer] took 51895 milliseconds (51,895 seconds) DTR = 15131,4 Kbps (14,7768 Mbps)

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | -------------------------------------- Summary --------------------------------------

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |  -0 fatal Error (s), 1 Error (s)

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | The OSX version: 10.11.6

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | -Payload: Adobe Lightroom_6.6.1_AdobeLightroom6 - mul 6.6.1.0 {2C8CD39F-7A83-5516-B0CA-71BA5E60E7EF}.

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | ERROR: DS015: cannot read the target of the symbolic link to the source file "/ Applications/Adobe Lightroom/Adobe Lightroom.app/Contents/Helpers/DynamicLinkMediaServer/application/dynamiclinkmediaserver.» app/Contents/amecommand.app/Contents/Dictionaries "Seq (30)"

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Please find the error string above to find when the error occurred.

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | These errors resulted in installer exit code mentioned below.

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | -------------------------------------------------------------------------------------

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 |

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Exit code: 7 - could not complete the silent workflow.

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | Please see specific errors for troubleshooting. For example, ERROR: DS015...

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | END - Installer Session

    26/07/16 15:27:41:307 | [INFO] |  | OOBE. OF |  |  |  | 2179470 | *=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*=*

    Hi PDS,

    Thanks for sharing of the log file, it helps us to understand the root cause of the problem and help your best and fast, according to the newspaper shared the main error is 'Code output 7', I recommend you to try the solutions in the following link and share the results:

    Errors 'Exit Code 6' and 'exit 7 "Code install Adobe CS6, CS5.5, CS5, Premiere Elements and Photoshop Elements.

    Waiting for your response.

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