Cannot download Microsoft updates after restoring my computer Windows XP back to factory settings

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  Hello Ali,.

  Thanks for posting your question on the Microsoft community.

  The question will be better suited to the audience of professionals on the TechNet forums.

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  We will have our laptop sent through for repairs in which technicians will be restore to its factory settings.

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  "epony" wrote in message News: * e-mail address is removed from the privacy * .com...

  We will have our laptop sent through for repairs in which technicians will be restore to its factory settings.

  I currently have a MS Office Home and Student 2010 installed & activated after the purchase of a product key and download & install the software. I've save a backup of the installation file and, of course, will ensure that I don't lose my product key.

  I just want to ensure that I can reinstall MS Office in my laptop after that she is undergoing a complete restoration of the system. My license only allows me to install/activate MS Office on a single computer. I ask because I have no idea how the activation process will know that I am simply reinstall on the same computer or if a full restore of the system would make my laptop be "recognized" as another.

  All the signs are pointing me to be able to do this. But I don't want to not ask. Please confirm that I have nothing to do except save my product key and the installation file.

  Thanks in advance.

  As long as the repair does not have to replace the motherboard in the laptop, you should be able to reinstall the Office product without any problem.  Just ensure that your Win XP operating system is upgraded to SP3 before trying to install, as well as to remove any office trial programs that may have been resettled when the restoration was done.

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  For moderators, please merge:

  http://answers.Microsoft.com/en-us/profile/f750afd8-9B40-4FF7-8911-be843623ef83

  You answered no to the support offered to you in one of your other Threads:

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  And this is the first time you mentioned it is an eMachine and you have a recovery disk.

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  ____________________________________________________________

  Dell support:

  http://support.Dell.com/

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  Paul

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  Also, if you don't need it you can try to download it here.

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  Error message when you use the Windows Update Web site or the Microsoft Update Web site to install updates: "0 x 80070002.
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