Cannot download .pdf files. Also, my computer is Windows Vista capable.

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  1. what operating system is installed on the computer?
  2. What is the exact error message you get when you try to download?
  3. what web browser do you use to download adobe?
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  Always add your Windows operating system during the validation of the questions.

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  Unplug the printer from the wall outlet cable

  Leave unplugged for about 5 minutes

  Reconnect the cables to the

  Restart the computer

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  Back to services.msc and right-click on print spooler

  Select restart

  Wait for Windows to restart the spooler

  Local services

  New attempt to print pdf

  Go to HP.com and locate the drivers available for your printer model

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  http://h10025.www1.HP.com/ewfrf/wc/documentSubCategory?tmp_rule=6803&tmp_task=solveCategory&cc=us&DLC=en&LC=en&product=4052980

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