Cannot download programs

Tried to download Picasa but the download failed due to an error unspecified in this case for all downloads of attempts. Any suggestions?

Maybe your PC is infected?

If you use Microsoft Security Essentials, start here - https://support.microsoftsecurityessentials.com/ and select the link that says - I think my computer is infected. Options vary by region, but phone support leads you to the Microsoft answer service (http://www.answerdesk.com/) in the USA at this time. After an initial free consultation, will be charged a fee for assistance, based on the details of the case.

If this is not the case, go to your provider AV.

You can also try this web site - http://www.bleepingcomputer.com - contains details for most common infections, often immediately after that they started to appear in the wild, and instructions are provided for how to remove infections using their malware removal guides. They also have forums where you can seek assistance from people who specialize in the removal of malware.

Here are other free programs that can help:

Malwarebytes anti-malware free - http://www.malwarebytes.org/products/malwarebytes_free Please note, do not accept the trial version of MBAM Pro that it will conflict with MSE while the free version won't.

SUPERAntiSpyware Free - http://www.superantispyware.com/downloadfile.html?productid=superantispywarefree

TDSSKiller (free) - http://support.kaspersky.com/faq/?qid=208283363

HitmanPro (free for 30 days) - http://www.surfright.nl/en/hitmanpro

Tags: Windows

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