cannot drag right to settings

I'm trying to reset my laptop or upgrade to windows 10, but all that I can find on how to do that said slide to the right of the screen and select settings, click on change pc settings, etc., the problem is that I have a toshiba with windows 7, then nothing happens with the shift to the right. If someone can tell me how to reset my laptop. I saved my music to a flash drive and I don't like other programs I want just a 'new' system. Thanks in advance.

Hi OmarJones,

Thanks for posting your query on the Microsoft Community.

According to the description of the problem, you are ready to upgrade your computer to Windows 10. As you mentioned that you are unable to perform the reset on a Windows 7 computer. I wish to inform you that the reset option is not available in Windows 8/8.1 computer in Windows 7.

However if you are ready to upgrade your system to Windows 10 then you can improve by following orders and following discussions.

Upgrade to Windows 10 for free

In addition to this, I suggest to know system requirements and for that you can see the article mentioned below.

Before installing

You can also see the article mentioned below to downloaded 10 Windows on your computer.

Download Windows 10

You can also refer to article WIKI de Andre da costa provided below and see if it helps you to solve the problem.

How to upgrade to Windows 10 8.1 for Windows or Windows 7 by using Windows Update

Hope that the information provided is useful. Let us know if you have questions related to Windows, we will be happy to help you.

Kind regards

Tags: Windows

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