Cannot find the backup files

I'm trying to restore my pc to factory settings, but when I try, it can't seem to find my files back. I have the back of the files in my external hard drive and its connected to my computer, but it doesn't seem to be able to detect it.

Hello

You restore your system to factory with saved files (photos music, etc.).

Read this on a full backup of the computer to a date and time (different factory settings) and you have Vista Business, Ultimate or enterprise to do so.

http://www.bleepingcomputer.com/tutorials/how-to-use-Vista-complete-PC-Backup/

If you have one of the Vista editions above and make a backup of the computer about him, here's how to restore a full backup of the computer:

http://www.bleepingcomputer.com/tutorials/windows-vista-complete-pc-restore/.

You normally do a restore to the factory settings using the recovery disks provided when buying, or recovery discs that you made, or a recovery partition which was photographed on your hard drive during the manufacturing process.

You normally start the recovery partition recovery process by pressing F10, F11, etc at startup.

Ask the manufacturer for exact instructions.

If the above does not help, explain more in detail what you're trying to do.

See you soon.

Tags: Windows

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