Y50-70 - USB Reader and card reader no longer recognized

I have Lenovo Y50-70 (running Windows 10) and my WD My Passport Ultra external drives are more recognized (they worked fine until 3 days ago). My card reader CF is no longer recognized either. My Samsung Galaxy S5 works well.

The WD My Passport drives Ultra both my card reader still work with my older ThinkPad, which works in Windows 7. This isn't a disc problem, or a cable problem.

When I look in devices and printers, the WD My Passport Ultra appears. It has the following warning sign for troubleshooting option. When I troubleshoot it comes back telling me that the driver is not installed. Continuing, he finds the driver, install it and asks to restart the computer. After the computer restarts, the drive still does not appear.

When you look at the properties of the drive, it says that the driver is not installed and an error code 28 the list.

Comment to Moderator: The model is added to the object for clarity.

fgossieaux wrote:

Thanks Bill - Sorry for not being specific. Both my WD drives (which have no external power sources) that my card reader does not work. I tried to remove the drivers and rebooted the computer, but none of it works.

You can try to restore to a date (three or four days before the problem) and see if you have the problem solved.

Tags: Lenovo Notebooks

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