Cannot find Web site and do I need an upgrade for emails?

Hello
I created my site in Muse greyowlenv.businesscatalyst.com and then tonight earlier updated my site and added my domain bought www.greyowlenv.com. I also went go Daddy and define the servers at worldsecuresystems. The problem I'm having is that when I type in my url www.greyowlenv.com I'm headed to the Go Daddy site... see screen print. What must I do to have it go live?

Screen Shot 2013-08-08 at 12.17.55 AM.png

Second, with my annual subscription of creative cloud, I learned that included hosting and e-mail accounts. But when I go to the site settings there is no menu to e-mail accounts. I need to pay more for it when I was told that service was included?

Screen Shot 2013-08-08 at 12.16.49 AM.png

Finally, do I need to do anything with the records, CNAME Records, MX Records or Advanced DNS records? Because I found the confusing instructions?

Your help raise the site and running is graciously appreciated.

Thank you, Carrie



Hi Carrie,

The url is coming under www so I suspect maybe spread which has since been resolved.

Regarding CC subscription you have because it comes with 5 titled sites hosted on BC however the default plan will be under "webBasic" and does not include an email hosted service.

" What are the limits of the Web Business Catalyst sites that come with creative cloud?

You will be limited to 100 MB of storage and 1 additional user (could be your customer). You are not entitled to emails, text Messages or newsletters to the web plan. »

More details: http://forums.adobe.com/docs/DOC-2152

I hope this helps!

-Sidney

Tags: Business Catalyst

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