cannot forward or reply to emails. Need to start a new message.

Having just upgraded to El Capitan, I find I can't answer or transfer emails from Apple Mail.  I just get a black enamel without data included original box. I checked the preferences and everything looks ok in there.

Restart the computer in safe mode. Some caches maintained by the system will be rebuilt.

Safe mode is much slower to start up as normal. The next normal boot can also be a bit slow.

If you use no FileVault 2 in OS X 10.7 ("Lion") or later version, you can restart as usual (not in safe mode) when the login screen appears. There is no need to log on in safe mode.

If you use FileVault 2 in OS X 10.11 ("El Capitan") or later version, or if you don't know if use you it, you as usual then connect in safe mode, and then restart (not in safe mode.)

If you use FileVault 2 in OS X 10.9 ("Yosemite") or an earlier version, or if a firmware password is defined, or if the boot volume is a software RAID, you cannot start in safe mode. In this case, request further instructions.

Tags: Mac OS & System Software

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