Cannot get ePrint or other features on CM1415fnw to work

Cannot get ePrint or other features on CM1415fnw to work. I can see the printer on the network, proceed to its IP via the wireless, added to ePrint, but apps and some other features do not work. As he never printed the ePrint instructions after that I clicked on the touch screen repeatedly. He just flashed to another screen then returned to the home screen, like nothing happened. I tried print article USA today money through the Apps but it is there for 2-3mins then finally said that he can't reach the web. However, I have on the web right now writing this review from my laptop which is connected to the same wireless router. I sent an email with a few lines of text to the ePrint address, that I was able to locate on the menu diagnastoics by going to the printers IP address. The e-mail never printed but ePrint site shows as pending and that the printer is online. This whole experience has been a joke. I am a network engineer and I know that's not my network. I don't use a proxy and my wireless router and ISP are large open. No firewall or any other nonsense it hangs. It's just bad software/hardware to HP. I also confirmed that the printer has the latest version of the firmware which is 20101125.

The idea of having this printer works with all features, it comes with would be great. Any thoughts?

I think I solved the problem. You can't have a USB connection and a network connection to the printer at the same time. I had a USB connection to the laptop and a Wi - Fi connection to printer. I unplugged the USB and then unplugged the printer. I leave a little clear all memory volatile and plugged in. After letting it go online and get it is the IP address of the wireless router, I was able to print to it by sending my email through the connection wireless address ePrint. I am also now able to print from Apps.

Conclusion, HP needs to fix their firmware in the next version or work with both USB and wireless/wired network connection or provide some sort of pop-up warning that connections are not supported at the same time.

Tags: HP Printers

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