Cannot install creative Suite after uninstalling on another iMac (only 2 licenses)

Hello. I praise creative Suite monthly, allowes to license to run it on 2 iMacs (it's just not allowed to open at the same time). I uninstalled the Creative Suite on one of my two iMacs and wanted to install it on a new iMac. But now, there is an Error Message, I already use on two iMacs. But I am sure that my uninstall was done correctly. It seems that uninstalling has never reached Adobe, so that my old iMac is yet even after uninstall. What is the problem?

Thanx for help.

If you contact Adobe Support they can help you to work on the problem of activation.  Because it's a weekend, try the chat option.

Here are some links to help get in touch:

http://www.Adobe.com/support/chat/ivrchat.html

http://www.Adobe.com/support/download-install/supportinfo/

Tags: Adobe

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    Screen Shot 2014-05-30 at 2.29.11 PM.png

    Exit code: 7

    -------------------------------------- Summary --------------------------------------

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    -------------------------------------- Summary --------------------------------------


    -0 fatal Error (s), 71 (s), 69 warning (s)


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


    ATTENTION: Payload cannot be installed due to the failure of the operation dependent


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    ERROR:-Adobe Media Encoder CS5: installation failed


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    ERROR:-Adobe CS5 language: installation failed


    ERROR:-PDF settings CS5: installation failed


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    ERROR:-Adobe AIR: installation failed


    ERROR:-Adobe InDesign CS5 files of Basic Application: due to a lack of Language Pack installation


    ERROR:-Adobe InDesign CS5 Feature Set Application files: installation failed


    -------------------------------------------------------------------------------------

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    I found the solution.  I did some research and found references to delete the caps.db under earlier versions of Windows.   I found a file caps.db in C:\Program Files (x 86) \Common Files\Adobe\Backup.   I deleted the file, then right click on the Setup file and use "Run as Administrator" (do not do that the first time), installed everything well, except for an error with Adobe Flash CS4.   But so far, the programs seem to work well.   BTW, Adobe Reader 11, Photoshop elements 11 and 11 Premier came preinstalled with my computer), that could create some conflicts.

    For what it's worth, own Adobe's Web site indicates that there are no known issues with Windows 8.1 for CS4 (http://helpx.adobe.com/x-productkb/global/windows-8-1-compatability.html).

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