I am installing a purchased copy of Lightroom 6. Cannot install because it says I have another installer works. I don't. I restarted from scratch. I'm on Windows 8 on a PC.
I am installing a purchased copy of Lightroom 6. Cannot install because it says I have another installer works. I don't. I restarted from scratch. I'm on Windows 8 on a PC.
This error indicates that the Windows Installer Service is being used for another installation or update at this time. Alongside the installation of another program, updates Windows can also occupy the Windows Installer service and must therefore fill before you run another installation.
However, if a previous installation failed and no not close properly, you can complete the Windows Installer process manually:
- Open the Task Manager and go to the tab "processes".
- Select "Show processes from all users" if it isn't already.
- Locate and put an end to any "MSIExec.exe" with adobe entries that see you.
After these steps, try the installation once more.
You can use also the problems with installing updates - Windows help
Concerning
Stéphane
Tags: Adobe
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