Cannot install KB980182 and KB981793 and get the error 800b0100 code

Hello

I found my Windows x 64 recently attempted to install KB980182 and KB981793 but failed each time. The error code is 800b0100. How to solve it?

I installed Microsoft Security essential and no other installed Antivirus software.

Thank you
Wesley

I suspect that you can see the effects of a hijackware infection, that is before installing MSE. That being said...

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Error message when you try to use Microsoft Update or Windows Update Web sites to install updates: "0x800B0100" [use of the Vista-specific resolution method]
http://support.Microsoft.com/kb/956702

How to reset the Windows Update components?
[Skip the section to APPLY to if Win7;] Access KB971058 via Internet Explorer (32-bit) only. Run the difficulty in DEFAULT and AGGRESSIVE modes, then restart]
http://support.Microsoft.com/kb/971058

Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

Or you can...

Start a free Windows Update support incident email request:
https://support.Microsoft.com/OAS/default.aspx?Gprid=6527

Buying to meet problems installing Microsoft security updates also can visit the following page for assistance:https://consumersecuritysupport.microsoft.com/

For more information about how to contact your local Microsoft subsidiary for security update support issues, visit the International Support Web site:http://support.microsoft.com/common/international.aspx

For enterprise customers, support for security updates is available through your usual support contacts.

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

Tags: Windows

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