Cannot install lightroom on new computer
I'm trying to install Lr 6 on my new laptop, but at the end of the installation, when I inform my Lr Adobe Id and my password I get the information 'license and password Don t match. I changed my password several times, and the problem persists.
I contacted Adobe support by chat, they sent a link to download (again) Lr. I tried to install again, but the problem persists and I stiil waiting for a solution, but aparently Adobe ignores me. Is my case open with Adobe ID 0216958249
Can someone help me? TIA
Dear stephane,
Thank you for your kind cooperation.
As I kept trying to install Lr6 and found a way to do it:
Remember, my problem was one had Lr6 installed on my old machine, but could not install it on the new.
I noticed that my Lr 6 license was an upgrade of the Lr4, so I first installed Lr4 (using the old serial number) that I installed Lr 6 with serial number appropriate.
That's all.
Perhaps my solution can be useful to others.
In any case, thanks
Ricardo
Tags: Adobe
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