Cannot install my desktop app
I hope you are well.
I paid for the creative desktop application on 7.11, but I can't install the application immediately. I received the email to confirm my payment for the order. I followed the step of the email and then I can't find the button install. At the same time, my account said that they always treat my payment.
Thank you for your help and I look forward to hearing your response.
Flora
This may also be of interest:
https://helpx.Adobe.com/manage-account-membership/CC-reverts-to-trial.html
Tags: Adobe
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Yvon-CharlesYou have the latest version of the software?
Windows 7 Compatibility Center to check compatibility:
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http://Windows.Microsoft.com/en-us/Windows7/make-older-programs-run-in-this-version-of-WindowsQuestions about installing Windows 7?
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Cannot install the desktop creative cloud on Macbook Pro or PC application
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I'm trying to download the software of Blacberry desktop on my laptop and it is forces me to install Microsoft Visual C++ 2008 Redistributable Package. I went to the Microsoft site and downloaded 10 different ones and it is installed on my computer, but once installation is complete, it does not start and it cannot be opened it just starts the whole process all over again. So can you please send me a link that will allow me to download on my laptop I'm using a Windows XP operating system with a 64-bit operating system.
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Cannot install Adobe AIR app install Jacquie Lawson fast send Widget
System configuration: Windows 7 Home Premium (64-bit) with Service Pack 1.
The customer complained that the Widget of Quicksend Jacquie Lawson had stopped working after working for a while.
After you have confirmed the fault and consulted installation Jacquie Lawson help, I uninstalled AIR and its appinstal and reinstalled them. Everything seemed fine, except that the relocation produces a screen saying that been installed program may be defective. No other error messages have been posted at this time, and an alternative to the screen was to continue.
When I tried to reinstall the Widget I got a message saying that Setup was defective and I should get a replacement. I did, from the Adobe Web site, but this has not fixed the problem.
Once again, I saw Jacquie Lawson and advises him to seek help from Adobe.
Can you help me, please? I enclose a copy of the log file.
Kind regards
John Rabson
[2015-04 - 10:12:49:24] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - updatecheck
[2015-04 - 10:12:49:24] Setup starts with version 17.0.0.124 on Windows 7 x 86
[2015-04 - 10:12:49:24] Commandline is: updatecheck.
[2015-04 - 10:12:49:24] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-04 - 10:12:49:25] Performing pingback request
[2015-04 - 10:12:49:25] from DURATION background update checking
[2015-04 - 10:12:49:25] update for background directory unused compensation
[2015-04 - 10:12:49:25] download update start background of http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.124/update
[2015-04 - 10:12:49:25] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.124/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-04 - 10:12:49:38] DURATION background update checking failed: [IOErrorEvent type = "ioError" bubbles = false cancelable = false eventPhase = 2 text = "Error #2032" errorID = 2032]
[2015-04 - 10:12:49:38] end of Setup with exit code 0
[2015-04 - 13:15:26:51] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - updatecheck
[2015-04 - 13:15:26:51] Setup starts with version 17.0.0.124 on Windows 7 x 86
[2015-04 - 13:15:26:51] Commandline is: updatecheck.
[2015-04 - 13:15:26:51] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-04 - 13:15:26:52] Performing pingback request
[2015-04 - 13:15:26:52] from DURATION background update checking
[2015-04 - 13:15:26:53] update for background directory unused compensation
[2015-04 - 13:15:26:53] download update start background of http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.124/update
[2015-04 - 13:15:26:53] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.124/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-04 - 13:15:26:54] update of the Runtime is not available
[2015-04 - 13:15:26:54] cancelled Unpackaging
[2015-04 - 13:15:26:54] end of Setup with exit code 0
[2015-04 - 15:17:08:33] Application Installer start with version 17.0.0.124 on Windows 7 x 86
[2015-04 - 15:17:08:33] Commandline is:-update "c:\program files (x 86) \jacquie quick send widget\jacquie send widget.exe quick lawson lawson" 'C:\Users\Rosy\AppData\Roaming\JLQuickSendWidget\Local Store\#ApplicationUpdater\update.air' 1.0.6
[2015-04 - 15:17:08:33] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-04 - 15:17:08:33] installed app (JLQuickSendWidget) located at c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending fast widget.exe
[2015-04 - 15:17:08:34] Unpackaging er/update.air to C:\Users\Rosy\AppData\Local\Temp\fla37C9.tmp file:///C:/Users/Rosy/AppData/Roaming/JLQuickSendWidget/Local%20Store/%23ApplicationUpdat
[2015-04 - 15:17:08:39] signature application verified
[2015-04 - 15:17:08:39] Unpackaging/validation complete
[2015-04 - 15:17:08:39] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla4967.tmp application
[2015-04 - 15:17:08:40] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "unhandled exception error: open [110]": MSI error "errorID = 0"]
[2015-04 - 15:17:08:42] launching subprocesses with command-line c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending fast widget.exe
[2015-04 - 15:17:08:42] end of Setup with exit code 7
[2015-04 - 22:05:08:35] Application Installer start with version 17.0.0.124 on Windows 7 x 86
[2015-04 - 22:05:08:35] Commandline is:-update "c:\program files (x 86) \jacquie quick send widget\jacquie send widget.exe quick lawson lawson" 'C:\Users\Rosy\AppData\Roaming\JLQuickSendWidget\Local Store\#ApplicationUpdater\update.air' 1.0.7
[2015-04 - 22:05:08:35] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-04 - 22:05:08:36] installed app (JLQuickSendWidget) located at c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending fast widget.exe
[2015-04 - 22:05:08:37] Unpackaging er/update.air to C:\Users\Rosy\AppData\Local\Temp\fla98FC.tmp file:///C:/Users/Rosy/AppData/Roaming/JLQuickSendWidget/Local%20Store/%23ApplicationUpdat
[2015-04 - 22:05:08:39] signature application verified
[2015-04 - 22:05:08:39] Unpackaging/validation complete
[2015-04 - 22:05:08:39] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla9F24.tmp application
[2015-04 - 22:05:08:39] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "unhandled exception error: open [110]": MSI error "errorID = 0"]
[2015-04 - 22:05:08:48] launching subprocesses with command-line c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending fast widget.exe
[2015-04 - 22:05:08:49] end of Setup with exit code 7
[2015-04 - 22:05:09:19] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - updatecheck
[2015-04 - 22:05:09:19] Setup starts with version 17.0.0.124 on Windows 7 x 86
[2015-04 - 22:05:09:19] Commandline is: updatecheck.
[2015-04 - 22:05:09:19] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-04 - 22:05:09:20] Performing pingback request
[2015-04 - 22:05:09:20] from DURATION background update checking
[2015-04 - 22:05:09:20] download update start background of http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.124/update
[2015-04 - 22:05:09:20] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.124/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-04 - 22:05:10:02] full unpacking
[2015-04 - 22:05:10:02] download success
[2015-04 - 22:05:10:02] DURATION update downloaded
[2015-04 - 22:05:10:07] user had delayed the installation of the update
[2015-04 - 22:05:10:07] end of Setup with exit code 0
[2015-04 - 24:08:43:56] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - applyupdates "c:\program files (x 86) \jacquie quick send widget\jacquie send widget.exe quick lawson lawson.
[2015-04 - 24:08:43:58] Setup starts with version 17.0.0.124 on Windows 7 x 86
[2015-04 - 24:08:44:04] Commandline is:-applyupdates "c:\program files (x 86) \jacquie quick send widget\jacquie send widget.exe quick lawson lawson.
[2015-04 - 24:08:44:05] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-04 - 24:08:44:09] installed app (JLQuickSendWidget) located at c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending fast widget.exe
[2015-04 - 24:08:44:14] begin the installation of update for background DURATION
[2015-04 - 24:08:44:16] launching subprocesses with command line C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background\updater-mise to update "c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending quick widget.exe»
[2015-04 - 24:08:44:16] DURATION updater has successfully launched
[2015-04 - 24:08:44:18] end of Setup with exit code 0
[2015-04 - 24:08:44:35] Setup starts with version 17.0.0.144 on Windows 7 x 86
[2015-04 - 24:08:44:35] Commandline is:-update "c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending fast widget.exe.
[2015-04 - 24:08:44:35] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-04 - 24:08:44:35] installed app (JLQuickSendWidget) located at c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending fast widget.exe
[2015-04 - 24:08:44:48] launching subprocesses with command-line c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending fast widget.exe
[2015-04 - 24:08:44:48] end of Setup with exit code 6
[2015-05 - 08:10:45:09] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - updatecheck
[2015-05 - 08:10:45:10] Setup starts with version 17.0.0.124 on Windows 7 x 86
[2015-05 - 08:10:45:10] Commandline is: updatecheck.
[2015-05 - 08:10:45:10] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 08:10:45:11] Performing pingback request
[2015-05 - 08:10:45:12] from DURATION background update checking
[2015-05 - 08:10:45:12] update for background directory unused compensation
[2015-05 - 08:10:45:12] download update start background of http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.124/update
[2015-05 - 08:10:45:12] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.124/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-05 - 08:10:45:24] DURATION background update checking failed: [IOErrorEvent type = "ioError" bubbles = false cancelable = false eventPhase = 2 text = "Error #2032" errorID = 2032]
[2015-05 - 08:10:45:24] end of Setup with exit code 0
[2015-05 - 12:13:36:24] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - updatecheck
[2015-05 - 12:13:36:24] Setup starts with version 17.0.0.124 on Windows 7 x 86
[2015-05 - 12:13:36:24] Commandline is: updatecheck.
[2015-05 - 12:13:36:24] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 12:13:36:26] Performing pingback request
[2015-05 - 12:13:36:26] from DURATION background update checking
[2015-05 - 12:13:36:26] update for background directory unused compensation
[2015-05 - 12:13:36:26] download update start background of http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.124/update
[2015-05 - 12:13:36:26] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.124/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-05 - 12:13:36:34] full unpacking
[2015-05 - 12:13:36:35] download success
[2015-05 - 12:13:36:35] DURATION update downloaded
[2015-05 - 12:14:01:34] user had delayed the installation of the update
[2015-05 - 12:14:01:34] end of Setup with exit code 0
[2015-05 - 15:07:52:59] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - applyupdates "c:\program files (x 86) \jacquie quick send widget\jacquie send widget.exe quick lawson lawson.
[2015-05 - 15:07:53:00] Setup starts with version 17.0.0.124 on Windows 7 x 86
[2015-05 - 15:07:53:00] Commandline is:-applyupdates "c:\program files (x 86) \jacquie quick send widget\jacquie send widget.exe quick lawson lawson.
[2015-05 - 15:07:53:00] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 15:07:53:01] installed app (JLQuickSendWidget) located at c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending fast widget.exe
[2015-05 - 15:07:53:11] begin the installation of update for background DURATION
[2015-05 - 15:07:53:11] launching subprocesses with command line C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background\updater-mise to update "c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending quick widget.exe»
[2015-05 - 15:07:53:11] DURATION updater has successfully launched
[2015-05 - 15:07:53:11] end of Setup with exit code 0
[2015-05 - 15:07:53:25] Setup starts with version 17.0.0.144 on Windows 7 x 86
[2015-05 - 15:07:53:25] Commandline is:-update "c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending fast widget.exe.
[2015-05 - 15:07:53:25] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 15:07:53:25] installed app (JLQuickSendWidget) located at c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending fast widget.exe
[2015-05 - 15:07:53:41] launching subprocesses with command-line c:\program files (x 86) \jacquie lawson fast send widget\jacquie lawson sending fast widget.exe
[2015-05 - 15:07:53:41] end of Setup with exit code 6
[2015-05 - 22:08:21:44] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - updatecheck
[2015-05 - 22:08:21:45] Setup starts with version 17.0.0.124 on Windows 7 x 86
[2015-05 - 22:08:21:45] Commandline is: updatecheck.
[2015-05 - 22:08:21:45] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 22:08:21:47] Performing pingback request
[2015-05 - 22:08:21:47] from DURATION background update checking
[2015-05 - 22:08:21:47] update for background directory unused compensation
[2015-05 - 22:08:21:47] download update start background of http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.124/update
[2015-05 - 22:08:21:47] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.124/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-05 - 22:08:21:48] DURATION background update checking failed: [IOErrorEvent type = "ioError" bubbles = false cancelable = false eventPhase = 2 text = "Error #2032" errorID = 2032]
[2015-05 - 22:08:21:48] end of Setup with exit code 0
[2015-05 - 29:17:11:40] Application Installer start with version 17.0.0.124 on Windows 7 x 86
[2015-05 - 29:17:11:40] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 29:17:11:40] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 29:17:11:41] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 29:17:11:41] download destination is C:\Users\Rosy\AppData\Local\Temp\flaD88A.tmp
[2015-05 - 29:17:11:42] received 200 download status
[2015-05 - 29:17:11:42] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 29:17:11:47] download success
[2015-05 - 29:17:11:51] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/flaD88A.tmp to C:\Users\Rosy\AppData\Local\Temp\flaFDE6.tmp
[2015-05 - 29:17:11:53] signature application verified
[2015-05 - 29:17:11:53] Unpackaging/validation complete
[2015-05 - 29:17:11:53] installed app (JLQuickSendWidget) located at C:\program files (x 86) \Jacquie Lawson Quick Send Widget\Jacquie Lawson Quick Send Widget.exe
[2015-05 - 29:17:12:07] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla3B73.tmp application
[2015-05 - 29:17:12:07] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "unhandled exception error: open [110]": MSI error "errorID = 0"]
[2015-05 - 29:17:12:11] end of Setup with exit code 7
[2015-05 - 29:17:53:08] Application Installer start with version 17.0.0.124 on Windows 7 x 86
[2015-05 - 29:17:53:08] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 29:17:53:08] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 29:17:53:09] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 29:17:53:09] download destination is C:\Users\Rosy\AppData\Local\Temp\flaCDB2.tmp
[2015-05 - 29:17:53:10] received 200 download status
[2015-05 - 29:17:53:10] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 29:17:53:10] download success
[2015-05 - 29:17:53:33] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/flaCDB2.tmp to C:\Users\Rosy\AppData\Local\Temp\fla2ADF.tmp
[2015-05 - 29:17:53:34] signature application verified
[2015-05 - 29:17:53:34] Unpackaging/validation complete
[2015-05 - 29:17:53:34] no app location to "JLQuickSendWidget" appID and pubID "
[2015-05 - 29:17:53:48] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla67FF.tmp application
[2015-05 - 29:17:53:49] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-05 - 29:17:54:00] end of Setup with exit code 7
[2015-05 - 29:17:54:26] Application Installer start with version 17.0.0.124 on Windows 7 x 86
[2015-05 - 29:17:54:26] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 29:17:54:26] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 29:17:54:27] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 29:17:54:27] download destination is C:\Users\Rosy\AppData\Local\Temp\fla65.tmp
[2015-05 - 29:17:54:28] received 200 download status
[2015-05 - 29:17:54:28] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 29:17:54:28] download success
[2015-05 - 29:17:54:35] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/fla65.tmp to C:\Users\Rosy\AppData\Local\Temp\fla1CDB.tmp
[2015-05 - 29:17:54:36] signature application verified
[2015-05 - 29:17:54:36] Unpackaging/validation complete
[2015-05 - 29:17:54:36] no app location to "JLQuickSendWidget" appID and pubID "
[2015-05 - 29:17:54:48] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla527D.tmp application
[2015-05 - 29:17:54:49] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-05 - 30:09:00:49] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:00:49] command line is:
[2015-05 - 30:09:00:49] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:09:01:00] raise with altitude
[2015-05 - 30:09:01:00] launching subprocesses with command-line air installer.exe c:\users\rosy\appdata\local\temp\airaebe.tmp\adobe - ei
[2015-05 - 30:09:01:08] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:01:08] Commandline is: stdio - \\.\pipe\AIR_3444_0 - ei
[2015-05 - 30:09:01:08] runtime installed (17.0.0.124) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:09:01:08] from silent runtime update. Update from version 17.0.0.124 to version 17.0.0.172 runtime
[2015-05 - 30:09:01:08] resettlement c:\users\rosy\appdata\local\temp\airaebe.tmp\setup.msi
[2015-05 - 30:09:01:32] end of Setup with exit code 1
[2015-05 - 30:09:01:32] elevated installation
[2015-05 - 30:09:01:36] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - installupdatecheck
[2015-05 - 30:09:01:37] end of Setup with exit code 0
[2015-05 - 30:09:01:37] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:01:37] Commandline is:-installupdatecheck
[2015-05 - 30:09:01:37] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:09:01:39] Performing pingback request
[2015-05 - 30:09:01:41] Pingback request ended with the HTTP 200 status
[2015-05 - 30:09:01:41] from DURATION background update checking
[2015-05 - 30:09:01:41] download update start background of http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.172/update
[2015-05 - 30:09:01:41] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.172/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-05 - 30:09:01:41] update of the Runtime is not available
[2015-05 - 30:09:01:41] cancelled Unpackaging
[2015-05 - 30:09:01:42] end of Setup with exit code 0
[2015-05 - 30:09:02:41] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:02:41] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:02:41] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:09:02:42] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:02:42] download destination is C:\Users\Rosy\AppData\Local\Temp\fla8732.tmp
[2015-05 - 30:09:02:44] received 200 download status
[2015-05 - 30:09:02:44] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:02:44] download success
[2015-05 - 30:09:02:49] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/fla8732.tmp to C:\Users\Rosy\AppData\Local\Temp\flaA260.tmp
[2015-05 - 30:09:02:51] signature application verified
[2015-05 - 30:09:02:51] Unpackaging/validation complete
[2015-05 - 30:09:02:51] no app location to "JLQuickSendWidget" appID and pubID "
[2015-05 - 30:09:02:59] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\flaC9A0.tmp application
[2015-05 - 30:09:03:00] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "unhandled exception error: open [110]": MSI error "errorID = 0"]
[2015-05 - 30:09:03:06] end of Setup with exit code 7
[2015-05 - 30:09:03:23] end of Setup with exit code 7
[2015-05 - 30:09:04:02] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:04:02] command line is:
[2015-05 - 30:09:04:02] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:09:04:09] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - installupdatecheck
[2015-05 - 30:09:04:09] end of Setup with exit code 0
[2015-05 - 30:09:04:10] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:04:10] Commandline is:-installupdatecheck
[2015-05 - 30:09:04:10] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:09:04:11] Performing pingback request
[2015-05 - 30:09:04:16] Pingback request ended with the HTTP 200 status
[2015-05 - 30:09:04:16] from DURATION background update checking
[2015-05 - 30:09:04:16] download update start background of http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.172/update
[2015-05 - 30:09:04:16] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.172/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-05 - 30:09:04:17] update of the Runtime is not available
[2015-05 - 30:09:04:17] cancelled Unpackaging
[2015-05 - 30:09:04:17] end of Setup with exit code 0
[2015-05 - 30:09:04:56] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:04:56] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:04:56] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:09:04:57] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:04:57] download destination is C:\Users\Rosy\AppData\Local\Temp\fla95A3.tmp
[2015-05 - 30:09:04:58] received 200 download status
[2015-05 - 30:09:04:58] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:04:58] download success
[2015-05 - 30:09:05:02] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/fla95A3.tmp to C:\Users\Rosy\AppData\Local\Temp\flaA898.tmp
[2015-05 - 30:09:05:03] signature application verified
[2015-05 - 30:09:05:03] Unpackaging/validation complete
[2015-05 - 30:09:05:03] no app location to "JLQuickSendWidget" appID and pubID "
[2015-05 - 30:09:05:15] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\flaDB7B.tmp application
[2015-05 - 30:09:05:15] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-05 - 30:09:05:19] end of Setup with exit code 7
[2015-05 - 30:09:08:05] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:08:05] Commandline is:-arp: uninstall
[2015-05 - 30:09:08:05] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:09:08:11] raise with altitude
[2015-05 - 30:09:08:11] launch of subprocesses with command-line c:\program files (x 86) \common files\adobe air\versions\1.0\resources\adobe air updater.exe - EU
[2015-05 - 30:09:08:12] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:08:12] Commandline is: stdio - \\.\pipe\AIR_2324_0 - EU
[2015-05 - 30:09:08:12] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:09:08:12] from uninstall runtime. Uninstalling the version of runtime 17.0.0.172
[2015-05 - 30:09:08:12] resettlement c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\setup.msi
[2015-05 - 30:09:08:14] with the GUID {34927EBC-98D4-4D53-98BE-510DF5999F50} uninstall product
[2015-05 - 30:09:08:18] end of Setup with exit code 0
[2015-05 - 30:09:08:18] elevated installation
[2015-05 - 30:09:08:18] end of Setup with exit code 0
[2015-05 - 30:09:10:12] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:10:12] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = false - x - 1 http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:10:12] no installed runtime detected
[2015-05 - 30:09:10:12] invoking Application Installer for combined installation
[2015-05 - 30:09:10:12] launching subprocesses with command-line C:\Users\Rosy\AppData\Local\Temp\AIR4275.tmp\Adobe AIR\Versions\1.0\Adobe AIR app install runtime - C:\Users\Rosy\AppData\Local\Temp\AIR4275.tmp - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - withRuntime-url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:10:13] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:10:13] Commandline is: DURATION - C:\Users\Rosy\AppData\Local\Temp\AIR4275.tmp - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - withRuntime-url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:10:13] no installed runtime detected
[2015-05 - 30:09:10:14] Unpackaging http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air to C:\Users\Rosy\AppData\Local\Temp\fla6CB0.tmp
[2015-05 - 30:09:10:17] signature application verified
[2015-05 - 30:09:10:17] Unpackaging/validation complete
[2015-05 - 30:09:10:39] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\flaCDB4.tmp application
[2015-05 - 30:09:10:40] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-05 - 30:09:10:46] end of Setup with exit code 7
[2015-05 - 30:09:10:46] app sub-process installer failed (7)
[2015-05 - 30:09:10:46] end of Setup with exit code 7
[2015-05 - 30:09:15:14] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:15:14] command line is:
[2015-05 - 30:09:15:14] no installed runtime detected
[2015-05 - 30:09:15:21] raise with altitude
[2015-05 - 30:09:15:21] launching subprocesses with command-line air installer.exe c:\users\rosy\appdata\local\temp\aireb12.tmp\adobe - ei
[2015-05 - 30:09:15:25] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:15:25] Commandline is: stdio - \\.\pipe\AIR_3120_0 - ei
[2015-05 - 30:09:15:25] no installed runtime detected
[2015-05 - 30:09:15:26] silent departure runtime installation. Installation of runtime version 17.0.0.172
[2015-05 - 30:09:15:26] installation msi at c:\users\rosy\appdata\local\temp\aireb12.tmp\setup.msi with a guid {34927EBC-98D4-4D53-98BE-510DF5999F50}
[2015-05 - 30:09:15:30] end of Setup with exit code 0
[2015-05 - 30:09:15:30] elevated installation
[2015-05 - 30:09:15:35] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - installupdatecheck
[2015-05 - 30:09:15:35] end of Setup with exit code 0
[2015-05 - 30:09:15:36] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:15:36] Commandline is:-installupdatecheck
[2015-05 - 30:09:15:36] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:09:15:37] Performing pingback request
[2015-05 - 30:09:15:38] Pingback request ended with the HTTP 200 status
[2015-05 - 30:09:15:38] from DURATION background update checking
[2015-05 - 30:09:15:38] download update start background of http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.172/update
[2015-05 - 30:09:15:38] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.172/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-05 - 30:09:15:38] update of the Runtime is not available
[2015-05 - 30:09:15:38] cancelled Unpackaging
[2015-05 - 30:09:15:38] end of Setup with exit code 0
[2015-05 - 30:09:16:59] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:16:59] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:16:59] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:09:17:00] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:17:00] download destination is C:\Users\Rosy\AppData\Local\Temp\fla9E89.tmp
[2015-05 - 30:09:17:01] received 200 download status
[2015-05 - 30:09:17:01] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:17:01] download success
[2015-05 - 30:09:17:07] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/fla9E89.tmp to C:\Users\Rosy\AppData\Local\Temp\flaBA53.tmp
[2015-05 - 30:09:17:09] signature application verified
[2015-05 - 30:09:17:09] Unpackaging/validation complete
[2015-05 - 30:09:17:09] no app location to "JLQuickSendWidget" appID and pubID "
[2015-05 - 30:09:17:20] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\flaEAE6.tmp application
[2015-05 - 30:09:17:20] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-05 - 30:09:17:26] end of Setup with exit code 7
[2015-05 - 30:09:18:33] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:09:18:33] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:18:33] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:09:18:35] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:18:35] download destination is C:\Users\Rosy\AppData\Local\Temp\flaEE7.tmp
[2015-05 - 30:09:18:35] received 200 download status
[2015-05 - 30:09:18:35] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:09:18:35] download success
[2015-05 - 30:09:18:40] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/flaEE7.tmp to C:\Users\Rosy\AppData\Local\Temp\fla2297.tmp
[2015-05 - 30:09:18:41] signature application verified
[2015-05 - 30:09:18:41] Unpackaging/validation complete
[2015-05 - 30:09:18:41] no app location to "JLQuickSendWidget" appID and pubID "
[2015-05 - 30:09:20:00] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla5B54.tmp application
[2015-05 - 30:09:20:00] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-05 - 30:09:20:08] end of Setup with exit code 7
[2015-05 - 30:19:31:57] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 30:19:31:57] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:19:31:57] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 30:19:31:58] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:19:31:58] download destination is C:\Users\Rosy\AppData\Local\Temp\flaA26B.tmp
[2015-05 - 30:19:32:02] received 200 download status
[2015-05 - 30:19:32:02] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-05 - 30:19:32:02] download success
[2015-05 - 30:19:32:05] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/flaA26B.tmp to C:\Users\Rosy\AppData\Local\Temp\flaBCDE.tmp
[2015-05 - 30:19:32:06] signature application verified
[2015-05 - 30:19:32:06] Unpackaging/validation complete
[2015-05 - 30:19:32:06] no app location to "JLQuickSendWidget" appID and pubID "
[2015-05 - 30:19:32:15] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\flaE517.tmp application
[2015-05 - 30:19:32:16] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-05 - 31:08:43:38] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 31:08:43:38] command line is:
[2015-05 - 31:08:43:38] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 31:08:43:45] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - installupdatecheck
[2015-05 - 31:08:43:45] end of Setup with exit code 0
[2015-05 - 31:08:43:46] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-05 - 31:08:43:46] Commandline is:-installupdatecheck
[2015-05 - 31:08:43:46] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 31:08:43:47] Performing pingback request
[2015-05 - 31:08:43:49] Pingback request ended with the HTTP 200 status
[2015-05 - 31:08:43:49] from DURATION background update checking
[2015-05 - 31:08:43:49] download update start background of http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.172/update
[2015-05 - 31:08:43:49] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.172/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-05 - 31:08:43:49] update of the Runtime is not available
[2015-05 - 31:08:43:49] cancelled Unpackaging
[2015-05 - 31:08:43:49] end of Setup with exit code 0
[2015-05 - 31:08:44:22] Setup starts with version 17.0.0.172 on Windows Vista x 86
[2015-05 - 31:08:44:22] command line is:
[2015-05 - 31:08:44:22] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 31:08:44:28] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - installupdatecheck
[2015-05 - 31:08:44:28] end of Setup with exit code 0
[2015-05 - 31:08:44:29] Setup starts with version 17.0.0.172 on Windows Vista x 86
[2015-05 - 31:08:44:29] Commandline is:-installupdatecheck
[2015-05 - 31:08:44:29] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-05 - 31:08:44:31] Performing pingback request
[2015-05 - 31:08:44:31] Pingback request ended with the HTTP 200 status
[2015-05 - 31:08:44:31] from DURATION background update checking
[2015-05 - 31:08:44:31] download update start background of http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/17.0.0.172/update
[2015-05 - 31:08:44:31] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/17.0.0.172/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-05 - 31:08:44:32] update of the Runtime is not available
[2015-05 - 31:08:44:32] cancelled Unpackaging
[2015-05 - 31:08:44:32] end of Setup with exit code 0
[2015-05 - 31:09:13:12] end of Setup with exit code 7
[2015-06 - 01:11:09:35] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:11:09:35] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:11:09:35] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:11:09:36] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:11:09:36] download destination is C:\Users\Rosy\AppData\Local\Temp\fla81FC.tmp
[2015-06 - 01:11:09:37] received 200 download status
[2015-06 - 01:11:09:37] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:11:09:37] download success
[2015-06 - 01:11:09:50] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/fla81FC.tmp to C:\Users\Rosy\AppData\Local\Temp\flaB627.tmp
[2015-06 - 01:11:09:51] signature application verified
[2015-06 - 01:11:09:51] Unpackaging/validation complete
[2015-06 - 01:11:09:51] no app location to "JLQuickSendWidget" appID and pubID "
[2015-06 - 01:11:09:59] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\flaD9CE.tmp application
[2015-06 - 01:11:10:00] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-06 - 01:11:10:10] end of Setup with exit code 7
[2015-06 - 01:15:54:28] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:15:54:28] Commandline is:-arp: uninstall
[2015-06 - 01:15:54:28] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:15:54:41] raise with altitude
[2015-06 - 01:15:54:41] launch of subprocesses with command-line c:\program files (x 86) \common files\adobe air\versions\1.0\resources\adobe air updater.exe - EU
[2015-06 - 01:15:54:42] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:15:54:42] Commandline is: stdio - \\.\pipe\AIR_9256_0 - EU
[2015-06 - 01:15:54:42] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:15:54:42] from uninstall runtime. Uninstalling the version of runtime 17.0.0.172
[2015-06 - 01:15:54:43] resettlement c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\setup.msi
[2015-06 - 01:15:54:58] with the GUID {34927EBC-98D4-4D53-98BE-510DF5999F50} uninstall product
[2015-06 - 01:15:55:03] end of Setup with exit code 0
[2015-06 - 01:15:55:04] elevated installation
[2015-06 - 01:15:55:04] end of Setup with exit code 0
[2015-06 - 01:16:01:36] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:01:36] command line is:
[2015-06 - 01:16:01:36] no installed runtime detected
[2015-06 - 01:16:03:20] end of Setup with exit code 6
[2015-06 - 01:16:03:52] Setup starts with version 17.0.0.172 on Windows Vista x 86
[2015-06 - 01:16:03:52] command line is:
[2015-06 - 01:16:03:52] no installed runtime detected
[2015-06 - 01:16:04:01] raise with altitude
[2015-06 - 01:16:04:01] launching subprocesses with command-line air installer.exe c:\users\rosy\appdata\local\temp\airce6c.tmp\adobe - ei
[2015-06 - 01:16:04:05] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:04:05] Commandline is: stdio - \\.\pipe\AIR_8284_0 - ei
[2015-06 - 01:16:04:05] no installed runtime detected
[2015-06 - 01:16:04:05] silent departure runtime installation. Installation of runtime version 17.0.0.172
[2015-06 - 01:16:04:05] installation msi at c:\users\rosy\appdata\local\temp\airce6c.tmp\setup.msi with a guid {34927EBC-98D4-4D53-98BE-510DF5999F50}
[2015-06 - 01:16:04:10] end of Setup with exit code 0
[2015-06 - 01:16:04:10] elevated installation
[2015-06 - 01:16:04:16] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - installupdatecheck
[2015-06 - 01:16:04:16] end of Setup with exit code 0
[2015-06 - 01:16:04:17] Setup starts with version 17.0.0.172 on Windows Vista x 86
[2015-06 - 01:16:04:17] Commandline is:-installupdatecheck
[2015-06 - 01:16:04:17] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:04:19] Performing pingback request
[2015-06 - 01:16:04:24] Pingback request ended with the HTTP 200 status
[2015-06 - 01:16:04:24] from DURATION background update checking
[2015-06 - 01:16:04:24] download update start background of http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/17.0.0.172/update
[2015-06 - 01:16:04:24] Unpackaging http://airdownload.adobe.com/air/3/background/windows6.0/x86/patch/17.0.0.172/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-06 - 01:16:04:25] update of the Runtime is not available
[2015-06 - 01:16:04:25] cancelled Unpackaging
[2015-06 - 01:16:04:25] end of Setup with exit code 0
[2015-06 - 01:16:05:42] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:05:42] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:05:42] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:05:43] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:05:43] download destination is C:\Users\Rosy\AppData\Local\Temp\fla9AFE.tmp
[2015-06 - 01:16:05:44] received 200 download status
[2015-06 - 01:16:05:44] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:05:44] download success
[2015-06 - 01:16:06:03] end of Setup with exit code 0
[2015-06 - 01:16:06:26] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:06:26] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:06:26] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:06:27] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:06:27] download destination is C:\Users\Rosy\AppData\Local\Temp\fla487B.tmp
[2015-06 - 01:16:06:28] received 200 download status
[2015-06 - 01:16:06:28] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:06:28] download success
[2015-06 - 01:16:06:32] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/fla487B.tmp to C:\Users\Rosy\AppData\Local\Temp\fla59BB.tmp
[2015-06 - 01:16:06:33] signature application verified
[2015-06 - 01:16:06:33] Unpackaging/validation complete
[2015-06 - 01:16:06:33] no app location to "JLQuickSendWidget" appID and pubID "
[2015-06 - 01:16:06:41] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla7C2A.tmp application
[2015-06 - 01:16:06:41] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-06 - 01:16:06:44] end of Setup with exit code 7
[2015-06 - 01:16:16:32] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:16:32] Commandline is: "C:\Program Files (x 86) \LibreOffice.
[2015-06 - 01:16:16:32] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:16:32] end of Setup with exit code 2
[2015-06 - 01:16:17:26] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:17:26] command line is:
[2015-06 - 01:16:17:26] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:17:54] Unpackaging file:///C:/Users/Rosy/Documents/jlquicksendwidget.air to C:\Users\Rosy\AppData\Local\Temp\flaC4BC.tmp
[2015-06 - 01:16:17:56] signature application verified
[2015-06 - 01:16:17:56] Unpackaging/validation complete
[2015-06 - 01:16:17:56] no app location to "JLQuickSendWidget" appID and pubID "
[2015-06 - 01:16:19:04] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\flaD2E0.tmp application
[2015-06 - 01:16:19:04] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-06 - 01:16:20:09] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:20:09] command line is:
[2015-06 - 01:16:20:09] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:20:28] Unpackaging file:///C:/Users/Rosy/Documents/jlquicksendwidget.air to C:\Users\Rosy\AppData\Local\Temp\fla1CEA.tmp
[2015-06 - 01:16:20:30] signature application verified
[2015-06 - 01:16:20:30] Unpackaging/validation complete
[2015-06 - 01:16:20:30] no app location to "JLQuickSendWidget" appID and pubID "
[2015-06 - 01:16:20:37] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla40EE.tmp application
[2015-06 - 01:16:20:38] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-06 - 01:16:20:40] end of Setup with exit code 7
[2015-06 - 01:16:20:53] end of Setup with exit code 7
[2015-06 - 01:16:21:24] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:21:24] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:21:24] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:21:26] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:21:26] download destination is C:\Users\Rosy\AppData\Local\Temp\flaFFE8.tmp
[2015-06 - 01:16:21:27] received 200 download status
[2015-06 - 01:16:21:27] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:21:27] download success
[2015-06 - 01:16:21:47] end of Setup with exit code 0
[2015-06 - 01:16:21:52] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:21:52] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:21:52] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:21:54] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:21:54] download destination is C:\Users\Rosy\AppData\Local\Temp\fla6A9C.tmp
[2015-06 - 01:16:21:54] received 200 download status
[2015-06 - 01:16:21:54] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:21:54] download success
[2015-06 - 01:16:21:56] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/fla6A9C.tmp to C:\Users\Rosy\AppData\Local\Temp\fla7595.tmp
[2015-06 - 01:16:21:58] signature application verified
[2015-06 - 01:16:21:58] Unpackaging/validation complete
[2015-06 - 01:16:21:58] no app location to "JLQuickSendWidget" appID and pubID "
[2015-06 - 01:16:22:07] received cancellation request
[2015-06 - 01:16:22:07] end of Setup with exit code 6
[2015-06 - 01:16:24:58] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:24:58] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:24:58] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:24:59] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:24:59] download destination is C:\Users\Rosy\AppData\Local\Temp\fla40ED.tmp
[2015-06 - 01:16:25:00] received 200 download status
[2015-06 - 01:16:25:00] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:25:00] download success
[2015-06 - 01:16:25:09] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/fla40ED.tmp to C:\Users\Rosy\AppData\Local\Temp\fla662A.tmp
[2015-06 - 01:16:25:10] signature application verified
[2015-06 - 01:16:25:10] Unpackaging/validation complete
[2015-06 - 01:16:25:10] no app location to "JLQuickSendWidget" appID and pubID "
[2015-06 - 01:16:27:01] received cancellation request
[2015-06 - 01:16:27:01] end of Setup with exit code 6
[2015-06 - 01:16:37:27] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:37:27] command line is:
[2015-06 - 01:16:37:27] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:37:33] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Resources\Adobe AIR Updater - installupdatecheck
[2015-06 - 01:16:37:33] end of Setup with exit code 0
[2015-06 - 01:16:37:34] Setup starts with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:37:34] Commandline is:-installupdatecheck
[2015-06 - 01:16:37:34] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:37:35] Performing pingback request
[2015-06 - 01:16:37:36] Pingback request ended with the HTTP 200 status
[2015-06 - 01:16:37:36] from DURATION background update checking
[2015-06 - 01:16:37:36] download update start background of http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.172/update
[2015-06 - 01:16:37:36] Unpackaging http://airdownload.adobe.com/air/3/background/windows/x86/patch/17.0.0.172/update to C:\Users\Rosy\AppData\Roaming\Adobe\AIR\Updater\Background
[2015-06 - 01:16:37:37] update of the Runtime is not available
[2015-06 - 01:16:37:37] cancelled Unpackaging
[2015-06 - 01:16:37:37] end of Setup with exit code 0
[2015-06 - 01:16:54:38] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:54:38] Commandline is: - playerVersion = 17, 0, 0, 188 - sandboxType = distance - securityDomain = airdownload.adobe.com - https = false - fromUserEvent = true - url http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:54:38] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:54:39] start download the air file from http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:54:39] download destination is C:\Users\Rosy\AppData\Local\Temp\fla69B2.tmp
[2015-06 - 01:16:54:41] received 200 download status
[2015-06 - 01:16:54:41] response URL is http://ak.jacquielawson.com/product/full/air/3335041/jlquicksendwidget.air
[2015-06 - 01:16:54:41] download success
[2015-06 - 01:16:54:52] Unpackaging file:///C:/Users/Rosy/AppData/Local/Temp/fla69B2.tmp to C:\Users\Rosy\AppData\Local\Temp\fla9C86.tmp
[2015-06 - 01:16:54:54] signature application verified
[2015-06 - 01:16:54:54] Unpackaging/validation complete
[2015-06 - 01:16:54:54] no app location to "JLQuickSendWidget" appID and pubID "
[2015-06 - 01:16:55:16] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\flaF8C9.tmp application
[2015-06 - 01:16:55:17] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-06 - 01:16:55:30] end of Setup with exit code 7
[2015-06 - 01:16:57:46] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:57:46] is the command line: C:\Users\Rosy\Documents\jlquicksendwidget.air
[2015-06 - 01:16:57:46] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:57:48] Unpackaging file:///C:/Users/Rosy/Documents/jlquicksendwidget.air to C:\Users\Rosy\AppData\Local\Temp\fla4928.tmp
[2015-06 - 01:16:57:49] signature application verified
[2015-06 - 01:16:57:49] Unpackaging/validation complete
[2015-06 - 01:16:57:49] no app location to "JLQuickSendWidget" appID and pubID "
[2015-06 - 01:16:57:55] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla66C7.tmp application
[2015-06 - 01:16:57:56] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "unhandled exception error: open [110]": MSI error "errorID = 0"]
[2015-06 - 01:16:57:58] end of Setup with exit code 7
[2015-06 - 01:16:58:34] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:58:34] is the command line: C:\Users\Rosy\Documents\jlquicksendwidget.air
[2015-06 - 01:16:58:34] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:58:35] Unpackaging file:///C:/Users/Rosy/Documents/jlquicksendwidget.air to C:\Users\Rosy\AppData\Local\Temp\flaC3.tmp
[2015-06 - 01:16:58:36] signature application verified
[2015-06 - 01:16:58:36] Unpackaging/validation complete
[2015-06 - 01:16:58:36] no app location to "JLQuickSendWidget" appID and pubID "
[2015-06 - 01:16:58:45] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla29B7.tmp application
[2015-06 - 01:16:58:46] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-06 - 01:16:58:57] end of Setup with exit code 7
[2015-06 - 01:16:59:27] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:16:59:27] is the command line: C:\Users\Rosy\Documents\jledwardianadventcalendar.air
[2015-06 - 01:16:59:27] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:16:59:29] Unpackaging file:///C:/Users/Rosy/Documents/jledwardianadventcalendar.air to C:\Users\Rosy\AppData\Local\Temp\flaD4D3.tmp
[2015-06 - 01:17:00:02] signature application verified
[2015-06 - 01:17:00:02] Unpackaging/validation complete
[2015-06 - 01:17:00:02] no app location to "JLAdventCalendarEdwardian2013" appID and pubID "
[2015-06 - 01:17:00:10] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla76FC.tmp application
[2015-06 - 01:17:00:12] create an installation package Native succeeded
[2015-06 - 01:17:00:12] from app installed in C:\Program Files (x 86). Install app JLAdventCalendarEdwardian2013 version 1.0.1 by using the source file to file:///C:/Users/Rosy/Documents/jledwardianadventcalendar.air
[2015-06 - 01:17:00:12] got an error fatal unexpected while in stateInstalling: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: cannot write directory in "errorID = 5006"]
[2015-06 - 01:17:00:12] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Adobe AIR app install - runtime ' c:\Program Files (x 86) \Common Files "- silent - logToStdout-url-location"C:\Program Files (x 86)"desktopShortcut - programMenu - file:///C:/Users/Rosy/Documents/jledwardianadventcalendar.air
[2015-06 - 01:17:00:12] raise with altitude
[2015-06 - 01:17:00:25] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:17:00:25] Commandline is: stdio - \\.\pipe\AIR_8280_0 - DURATION "c:\Program Files (x 86) \Common Files" - silent - logToStdout-url-location "C:\Program Files (x 86)" desktopShortcut - programMenu - file:///C:/Users/Rosy/Documents/jledwardianadventcalendar.air
[2015-06 - 01:17:00:25] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:17:00:26] Unpackaging file:///C:/Users/Rosy/Documents/jledwardianadventcalendar.air to C:\Users\Rosy\AppData\Local\Temp\flaB533.tmp
[2015-06 - 01:17:00:52] signature application verified
[2015-06 - 01:17:00:52] Unpackaging/validation complete
[2015-06 - 01:17:00:52] no app location to "JLAdventCalendarEdwardian2013" appID and pubID "
[2015-06 - 01:17:00:52] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla1A6C.tmp application
[2015-06 - 01:17:00:54] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-06 - 01:17:00:54] elevated installation failed: error 5005 Unhandled Error exception: EndUpdateResource: Windows error #5
[2015-06 - 01:17:00:55] end of Setup with exit code 7
[2015-06 - 01:17:01:05] end of Setup with exit code 7
[2015-06 - 01:18:00:16] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:18:00:16] is the command line: C:\Users\Rosy\Desktop\jlquicksendwidget.air
[2015-06 - 01:18:00:16] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:18:00:18] Unpackaging file:///C:/Users/Rosy/Desktop/jlquicksendwidget.air to C:\Users\Rosy\AppData\Local\Temp\fla836B.tmp
[2015-06 - 01:18:00:20] signature application verified
[2015-06 - 01:18:00:20] Unpackaging/validation complete
[2015-06 - 01:18:00:20] no app location to "JLQuickSendWidget" appID and pubID "
[2015-06 - 01:18:00:35] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\flaC413.tmp application
[2015-06 - 01:18:00:35] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-06 - 01:18:38:19] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:18:38:19] is the command line: C:\Users\Rosy\Desktop\jlquicksendwidget.air
[2015-06 - 01:18:38:19] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:18:38:21] Unpackaging file:///C:/Users/Rosy/Desktop/jlquicksendwidget.air to C:\Users\Rosy\AppData\Local\Temp\fla59AD.tmp
[2015-06 - 01:18:38:23] signature application verified
[2015-06 - 01:18:38:23] Unpackaging/validation complete
[2015-06 - 01:18:38:23] no app location to "JLQuickSendWidget" appID and pubID "
[2015-06 - 01:18:38:37] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\fla96CD.tmp application
[2015-06 - 01:18:38:37] create an installation package Native succeeded
[2015-06 - 01:18:38:37] from app installed in C:\Program Files (x 86). Install app JLQuickSendWidget version 1.0.7 by using the source file to file:///C:/Users/Rosy/Desktop/jlquicksendwidget.air
[2015-06 - 01:18:38:38] got an error fatal unexpected while in stateInstalling: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: cannot write directory in "errorID = 5006"]
[2015-06 - 01:18:38:38] launching subprocesses with command-line c:\Program Files (x 86) \Common Files\Adobe AIR\Versions\1.0\Adobe AIR app install - runtime ' c:\Program Files (x 86) \Common Files "- silent - logToStdout-url-location"C:\Program Files (x 86)"desktopShortcut - programMenu - file:///C:/Users/Rosy/Desktop/jlquicksendwidget.air
[2015-06 - 01:18:38:38] raise with altitude
[2015-06 - 01:18:38:45] Application Installer start with version 17.0.0.172 on Windows 7 x 86
[2015-06 - 01:18:38:45] Commandline is: stdio - \\.\pipe\AIR_5340_0 - DURATION "c:\Program Files (x 86) \Common Files" - silent - logToStdout-url-location "C:\Program Files (x 86)" desktopShortcut - programMenu - file:///C:/Users/Rosy/Desktop/jlquicksendwidget.air
[2015-06 - 01:18:38:45] runtime installed (17.0.0.172) located in c:\Program Files (x 86) \Common Files\Adobe AIR
[2015-06 - 01:18:38:46] Unpackaging file:///C:/Users/Rosy/Desktop/jlquicksendwidget.air to C:\Users\Rosy\AppData\Local\Temp\flaBBD9.tmp
[2015-06 - 01:18:38:48] signature application verified
[2015-06 - 01:18:38:48] Unpackaging/validation complete
[2015-06 - 01:18:38:48] no app location to "JLQuickSendWidget" appID and pubID "
[2015-06 - 01:18:38:48] conversion of unpackaged to a native installation package in C:\Users\Rosy\AppData\Local\Temp\flaC31B.tmp application
[2015-06 - 01:18:38:49] create an installation package Native failed: [ErrorEvent type = "error" bubbles = false cancelable = false eventPhase = 2 text = "" unhandled exception error: EndUpdateResource: Windows #5 error "errorID = 0"]
[2015-06 - 01:18:38:49] elevated installation failed: error 5005 Unhandled Error exception: EndUpdateResource: Windows error #5
[2015-06 - 01:18:38:50] end of Setup with exit code 7
[2015-06 - 01:18:38:51] end of Setup with exit code 7
[2015-06 - 01:18:42:14] end of Setup with exit code 7
Exit code: 6, Exit Code: 7 Installation error - http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
The problems with the Setup logs. CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html for more information on how to review your Setup logs
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BlackBerry Smartphones cannot install Blackberry Desktop Manager
Hello
I have a problem which, for the last two days, I can't solve.
I can't install the Blackberry Desktop Manager 7.1 on my Ultimate de Windows 7 64 bit laptop.
During the last moments of the installation, I get this message:
"Error 1935 Assembly component {9BAE13A2-E7AF-D6C3-A01F-C8B3B9A1E18E} hresult 0x800736b3".
Installation cannot continue. »
It then restores the entire system...
I cleaned my registry using CCleaner, optimizer Reg and TuneUp Utilities, uninstalled all the Visual C++ redistrib. uninstall the .NET Framework 4.5, uninstalled the MSXML 4.0 SP3, rebooted and reinstalled it preceding.
Fsutil resource setautoreset true c:\ tried and in cd\windows\temp del *.tmp invites; has run as an administrator.
I disabled my Mcafee AntiVirus Plus, Malwarebytes and TuneUp Utilities...
Nothing works...
HELP PLEASE!
Thanks to everyone who helped... Problem solved after installing direct x on top of all other software...
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BlackBerry Smartphones cannot install the blackberry app world
I had the old version of the app world. Like others in this forum, I got a message that there is a new version available. Tried to update but got the same messages to invalid connection, tried to reset my password but got no connection, etc. Message.
So I tried to come here to update I read in another forum that this is what I had to do. So I create an account and when I connected my Curve 8310 on my computer and enter my device password, I get a notification that I need to upgrade to the new version of the app world.
I click the buttons needed for the update of the synchronization. But when the warning on the screen icon says "sync, unplug your appliance or leave this website" nothing happens, the page eventually times out and I am disconnected. This product whenever I try to update app world.
So, I decided to uninstall the app via Blackberry Desktop Manager world. No problem, but try to install the latest version via appworld.blackberry.com, is the same thing, he says: it's sync but it expires and no word of the app is installed. Even after the traction battery.
Defective unit? appworld does not support Google Chrome? Not ready for primetime appworld?
Hello AbeFroman,
Have you tried going directly to the BlackBerry with your BlackBerry appworld page yet? I've always found it's the easiest way. The link is: http://www.blackberry.com/appworld/download
You can also use an email address with your BlackBerry assosciated to get through: http://ca.blackberry.com/apps-software/appworld/download.jsp
Hope this helps,
Euclidics
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Cannot install Minewsweeper - this app does not work on your device
Recently I updated the day of Windows 7 Professional x 64 for Windows 8 Pro x 64, so I tried to install the Minesweeper in Windows Marketplace 8, I received the error "Sorry, this app does not work on your device."
While I install other pretty good games, including Mahjong MS and MS Solitaire, I wonder what the problem is with the windows due to the problem... Thank you.http://PostImage.org/image/wfh09knmd/<-screeenshot.>PC configuration: 4 GB of RAM, Intel Core 2 Duo E6420, 640GO HDD with 166 GB free on drive C.Thank you.Hi Alexander,.
It seems that you have a hard time with the installation of Windows game. We need more information to help you in a better way.
1. you are using a third-party antivirus?
2. you did it of any hardware or software changes?
3. is the question confined to the Minesweeper?
Here are a few methods, we can try to solve the problem with the installation of apps...
Method 1: Download and run the troubleshooter modern UI App and check.
http://download.Microsoft.com/download/F/2/4/F24D0C03-4181-4E5B-A23B-5C3A6B5974E3/apps.diagcab
Method 2: Please follow the troubleshooting steps in the link below.
http://Windows.Microsoft.com/en-in/Windows-8/why-find-install-app-Windows-store
Method 3: check if the region is correct. Follow the steps mentioned.
a. type 'region' on the start screen. Click on 'settings', and then press ENTER.
b. on the "Format" tab, select "English (United Kingdom).
c. click 'Preferences of languages' > 'add language' and add 'your language'.
d. Once added, select it and click "move up" to make it the first language. Close the window of the language.
e. in the 'region' window, click on "other settings" and check if the values are the same.
f. click the "location" tab and change the location of the home to "your country" and then click OK.
Method 4: temporarily disable the antivirus and check if that helps.
a. press Windows + X, click on Control Panel.
b. click on programs and features.
c. right-click on the Antivirus system.
d. click disable.
Important note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.
I hope this helps. Please get back to us if you have any other questions. We are here to help you.
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Hello!
As I mentioned in my query, http://answers.microsoft.com/en-us/windows/forum/windows_8-windows_store/windows-store-trial-apps-not-installing/90fb4f61-2823-439d-af20-105c2d68b14d (which was not resolved), I've added Microsoft Account another user to my Windows 8, which was once installed the trial version of some applications (on another computer Windows 8). Now when I want to install the trial version of these applications using my own Microsoft Account, he says that I can not install them because a trial version of this software is already installed on my system (while the other account was used on another computer of Windows 8 to install the trial version... not mine!). Even remove the second user and the removal of the computer name in the store Windows this user's settings did not help.
It remained so for a while, when I decided to test if this mistake was due the second Microsoft user account or what. I connected with my Microsoft Account in a new installation of Windows 8 and tried to install the trial version of these applications. But to my surprise, it gives me the same error even on the new Windows 8.
I suspect that if Microsoft somehow concerning the installation of the trial version of the Microsoft Account app second user, my own Microsoft Account (that we have connected to the same Windows 8) and then the journal it is definitely associated with my account in the cloud. (probably where he keeps track of installed applications). Otherwise why the new windows would say that the trial version was already installed, as the second user (which actually installed in another computer) never had no trace of this new installation of windows. And I have, as I mentioned, has never been able to install them by using my own Microsoft Account!
It means that I will never be able to try these apps now? Please help get these apps of the work process.
Thank you!
Well, I used my free hours to reach the roots of this. I've done some tests and finally managed to install these applications using my own Microsoft Account. Here's what I did:
- Installed a temporary copy of Windows 8 on another partition.
- Connected with my Microsoft account... always impossible to install these applications of the trial.
- Added a new Account from Microsoft... impossible to install these applications on it also.
- Removed from this facility.
- Installed new Windows 8.
- Connected with an another new Microsoft Account... able to install these applications of the trial.
- Add my own Microsoft Account... installation started, apps appeared in "Your Apps", but gave the error code 0 x 80070585.
- Restart the computer and went to my master installation of Windows 8... tried to install these applications from "Your Apps", but still the same error (trial apps already installed on this computer).
- Restart the computer and went to the last Windows 8 installation (using my own Microsoft Account)... tried install apps 'Your applications', receive the 0x80073cf9 error code
- Reboot computer and used again this latest Windows 8 installation (using my own Microsoft Account)... testing apps installed successfully.
I don't know what has happened internally to make it work, but it sure is a bug in the Windows Store. I hope Microsoft can use my report to debug it.
Note: These applications will not yet install on my main installation of Windows 8. Now try to install just takes me to the home from the store.
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Cannot install creative cloud app
I can not install the App from creative to even begin cloud.
I am running windows, and user/administrator.
I get the error code: A12E5
Anyone else get that?
I tried Chat support. I tried vacuuming, I tried the deleted files (sorry don't know which, I couldn't save a transcript of the conversation).
Support cat finally suggested that I opened a new account user/admin. Friends IT tell me that it is a very clumsy solution. I would prefer something clean.
Any ideas?
Thank you
Thank you!
It worked (see below). Don't remember more who proposed, or what thread it came but thanks:
Open the command prompt, run as administrator. Enter the command:
NET user administrator / Active: Yes
Change user. Log in as admin. Run install app CC. Then install what you want individual applications. Once completed, the logout as administrator, control market with, Active:not.
I am able to run the applications that me now. So far so good.
-
Cannot install BB-8 app on iPhone 6! Any suggestions? :)
Install 3/4 then stands up and says can not download at the moment?
Same problem, he got a gift for someone and made me look like a fool when they tried to download the application to use it because they couldn't use it and can not even 24 hours later...
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Cannot install the Facebook app.
I keep trying to download the facebook app and it tells me that I can't because I don't have the system requirements for this application. This is a laptop brand new that I received yesterday... How can't he not have the makings of an application.
You use Windows 8 or 8.1? The Facebook app is available for use on Windows 8.1
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Cannot install CC desktop application
I got a new laptop, had everything installed and working properly, and then after only a week, the computer laptop wouldn't turn on. I return just the laptop today and the CC icon does not open. I can't do updates, tried to chat live and even gave tech guy remote access to my computer. He thought it was my internet connection, but it is the same as it was 2 weeks ago. The laptop is in the same place, it was 2 weeks ago. My old trick within 2 feet outside work. He thought I could try to uninstall it and then put it back. I can't even setup of the CC icon to work. I use Windows 10 but like I said before that the computer lights all worked very well. Help, please! I use Photoshop and LIghtroom in the creative cloud. Thank you!
Thank you for the Geraldine9085 update.
I went through the chat script in the case created on your account yesterday, it seems we have not tried to reset the file hosts of your machine, Veuileez take a look, as a misconfigured hosts file can affect the ability of your computer to connect to the Adobe activation servers.
See 'step 2: reset your hosts file ' : Advanced solutions for connection with Adobe Creative Cloud and Creative Suite applications errors
Let us know if that helps.
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Cannot install Adobe Story app on osx
Get this dialogue...
Help, please.
Hello
Please first remove the installed version of Adobe Story.
(Also please be sure to remove it from the trash too.)
Then try to install again.
-
Adobe Application Manager does not update on Win 8.1-> cannot install apps
Since the update PC Windows 8.1, Adobe Application Manager that manages creative Cloud applications will not update, that is why we cannot install or update apps CC (specifically, Acrobat).
By clicking on the download button on the Acrobat of CC page, Adobe Application Manager begins to update, and then stops with error:
We encountered the following problems:
Adobe Application Manager cannot install.
[Quit]
Repeated attempts fail. It is urgent to admin several CC apps so to be forced to use the App handler brings us a break of substantial activity.
/SRC illuminating NYC
Close all Adobe application, browsers running at the back and try to install again. If still the same error please follow the mentioned steps:
1. go to the Files(X86) C/Program Files/Adobe/OOBE /Common and rename to OOBE.old
Please go to C/user/User Name/App date/local/Adobe/OOBE and rename it to OOBE.old
Log on to CC Office: https://creative.adobe.com/products/creative-cloud and run as administrator to install it.
If still the same error then please activate hidden admin: http://www.eightforums.com/tutorials/9650-built-administrator-account-enable-disable-windo ws-8 - a.html and try to install again the hidden admin account.
Please check if the log: http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html if the error still persists.
Kind regards
Romit Sinha
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