Cannot install the update of Adobe Flash and am beyond frustrated.
For several weeks/months, I had a problem, install the latest version of Adobe Flash. My system specs are as follows:
AMD 64 Dual - Core Processor 6000 + 3.0 GHz processor
4.0 GB RAM
Windows 7 ultimate (64 bit)
Internet Explore 11
My problem started when they were updated to the new version of the program. He told me that I needed to install the update and so I went to the site and began the process of download, as I have done 1000 times before. Only this time, after I ran the program that I started having what I have my frustration has nicknamed "the gray area of death." when it comes to the part where the installation is supposed to to start you are supposed to to see the progress of the installation bar all I get is a solid shaded area with no bar in the middle. This has happened several times and I don't know what in the world to do about this. I went online and I tried to follow the many guides all with the same result.
Today, I went through my computer and close my firewall/antivirus protection/malware (even to the point of completely uninstall some programs) without success. I tried to update existing software. I tried to uninstall and install a new 100%. All the these have the same result. I know that is not the fact that I have a 64 bit OS because your site identifies it as a 64-bit system, so I should get the good update. I've tried everything I can think of (apart from wiping my entire disk which I won't do) and I'm at the end of my rope. Please help me solve this problem.
Frustrated
Hi lord_knikon,
I understand your frustration. We have had several users report, however, we have not been able to reproduce. This happens with online Installer downloaded from get.adobe.com/flashplayer. We have not seen this with offline installation programs, posted at the bottom of this help page, http://helpx.adobe.com/flash-player/kb/installation-problems-flash-player-windows.html. Please try to use the Offline Installer and you should be able to get Flash Player installed on your system.
--
Maria
Tags: Flash Player
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