Cannot install update recent of Acrobat 9 Pro

After you have installed a trial version of CS5.5 Master collection (including Acrobat 10) my purchased Acrobat 9 Pro has been removed (or otherwise hidden) my machine. After evaluating the choice of different software in the main collection, I uninstalled the entire suite and installed my newly purchased production suite pro. Given that production pro does not include Acrobat, I reinstalled my purchased copy of Acrobat 9 Pro. Since it was installed from the installation DVD, updates are necessary. Everytime I try to update to Acrobat 9 pro, I get the following error: "Adobe Updater Install Manager has stopped working". In addition, whenever I open my outlook 2010 client, it crashes and recommends that I disable the Adobe pdf form (which I've now disabled). I looked on the internet and could not find a solution to the problem. I use Windows 7 Home Premium. Any help would be greatly appreciated.

Thank you

Patrick

Good day Patrick,.

I'm sorry to hear that you're having trouble.  Please try the following steps after a fresh reboot of your system:

  1. Repair your current installation of Acrobat 9 via help > fix the Installation of Acrobat
  2. Try to update Acrobat via help > check for updates.
  3. If the update fails, try to manually apply the update to Acrobat 9.1 via direct download here: http://www.adobe.com/support/downloads/detail.jsp?ftpID=4375
  4. Assuming that the update to Acrobat 9.1 successfully installs, please try to continue to update Acrobat up to 9.5 via help > check for updates.

Please let me know how it goes and if the problem with Outlook brightens as.

Kind regards

David

Adobe Systems

Tags: Acrobat

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