Cannot install Windows 7 "recovery media" on new Portege R600

I got a new R600 that I wanted to buy with Windows 7 pre-installed, but the only option is to buy it with XP installed and "Windows 7 recovery media" (2 CDs) comes in the box, with no instructions. I started the computer and did nothing but the name and choose a pseudonym; This raised the office. Then I inserted the first CD 2: nothing. Power off and has already begun with this CD in the disc drive: nothing. Called Toshiba tech support (phone seemed to be answered in India) and has been commissioned to do several restarts now press F12 or C: nothing. After a long holding down the tech sought aid, promised a call from his supervisor: so far (it was yesterday) nothing.

Can anyone suggest how I can fix this myself or get some action from Toshiba?

Hello

Please check if the BIOS Version is 3.0 or higher. If this isn't the case, please update the BIOS before installing Win7.

Tags: Toshiba

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