Cannot launch After Effects... Help!

Just loading icon turns then goes. Sometimes I'll get the 0xc0000142 error code. It doesn't matter if I try to run it through a cloud app or desktop icon created. I have a subscription to the month and have installed/uninstalled, updated, signed in and out and restarted my PC several times... no help.

I am running WIndows 8.1 Pro (update 7) with a 2.8 ghz AMD Phenom II processor, 6 GB of Ram and have 800 + GB of available disk space. My screen resolution is set to 1920 x 1080 (recommended value of my setup), I tried to put it at 1280 x 1080 suggested, but I don't have this exact option.

I noted in my random searches that, one (don't remember which exactly) associated application After Effects or Adobe Cloud was listed as a 32-bit Launcher. I can't find it now that I look again, but I was wondering if I am running 64-bit, if this could be my problem?

ALSO, I can start the free trial of Adobe Photoshop through cloud with no problems. (just did a second time to check and got a notice indicating that Photoshop has detected less the amount desired of vRam and that I should update my drivers, but by clicking on continue to allow me to run the program fine.) I don't know how to go about updating my drivers to increase the amount of video memory that the opinion proposed.

The update of the corrections after effects CC 2015 (13.6.1) is available. It fixes several bugs, including one in discussion on this topic.

Details: http://adobe.ly/1QqMMc6

Let us know how things work after installing the update.

Tags: After Effects

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