Update Error 80070002, troubleshooting does not...
Hi, guys. Like many here, I had problems installing updates on my laptop Vista Home Basic 32 bit.
Things I've tried:
~ Stop Windows Update services and removing the temp update files
~ System Update Readiness Tool (it failed, saying that "update for Windows (KB947821) was not installed.')
~ The Microsoft FixIt tool (also failed because he said he didn't have permission to stop a BITS service. Strange, because I am the administrator on this computer.)
Is there anything else I can do short to wipe the phone clean? I would like to be sure, I've exhausted all my options before doing this...
Thank you very much!
Melissa
Hello missyP89,
Please follow the easy instructions & try it
REF link: http://support.microsoft.com/kb/971058
Tags: Windows
Similar Questions
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I am running Vista Home Premium with Service Pack 2, 32-bit. For example, I have the 8.0.6001.18828 version. I use AVAST AV and Comodo Firewall. I've never had McAfee.
I have 18 'Important' Windows Vista updates will not be installed: several updates, several windows Vista updates, etc. Back to 08/12/09 and 27/04/10 the most recent. They start to add up. Here is a screenshot of them:
http://img94.imageshack.us/img94/5003/updatesl.PNG
For about 11 of them, let's say in the meantime (until restarted), but then after the resumption, that they do not have to install but have no error code. The event viewer indicates that they are 'not applicable for this system' (then why they have been downloaded?). Who does not apply are: KB905866 KB971468, KB972270 KB979683 KB978601, KB977816, KB978338, KB979099, KB974318, KB980248, KB980232.
The rest of them, as (for example, KB980182) will fail because of an error of 8007371 C. In Event Viewer, they all have a sequence of error similar to this one (it's for KB980182):
###
11:10 - Windows Servicing has completed the process of configuration KB980182 (update) package in State to install Requested(Install Requested)
11:10 - Windows Servicing has not completed the process of change update 980182-39_neutral_PACKAGE of packaging KB980182 (Update) in Staged (Staged) State
11:10 - Windows Servicing has completed the process of configuration KB980182 (update) package in State to install Requested(Install Requested)
11:10 - Windows Servicing has not completed the process of change update 980182-38_neutral_PACKAGE of packaging KB980182 (Update) in Staged (Staged) State
11:10 - Windows Servicing has completed the process of configuration KB980182 (update) package in State to install Requested(Install Requested)
11:10 - Windows Servicing has not completed the process of change update 980182-37_neutral_PACKAGE of packaging KB980182 (Update) in Staged (Staged) State
11:10 - Windows Servicing has completed the process of configuration KB980182 (update) package in State to install Requested(Install Requested)
11:10 - Windows Servicing has not completed the process of change update 980182-2_neutral_GDR of packaging KB980182 (Update) in Staged (Staged) State
...
[several other of these errors, with '2' to 36, even numbers only]
...
11:11 - Installation failure: Windows failed to install the following update with error 0x8007371c: Cumulative security update for Internet Explorer 8 for Windows Vista (KB980182).###
Things I've tried:
1. installation after a clean boot - at first, seems to be successful that I can get the list to the left of 1 or 2, but at some point given shortly after they all reappear.
2A ran the System File Checker that comes up: "Windows Resource Protection has not found any breach of integrity."
3 reset Windows Update components (manually or with the "FixIt" solution to http://support.microsoft.com/default.aspx/kb/971058?p=1)
4. stop of services related to Windows Update, rename system folders, saving and then associated DLL files by restarting services (as described here: http://social.answers.microsoft.com/Forums/en/vistainstall/thread/ed275467-5580-41dc-9ccc-3c1e22c6fd28)-same result
5 install in safe mode - gives me "Setup has encountered an error: 0x8007043c.» This service cannot be started in safe mode. »)
6. scan the hard disk for errors (e.g., check disc) - Nothing found
7. search for viruses, Trojans and malware - do not have
8. install with UAC, anti-virus and firewall off the coast - same result
9 install the upgrade preparation tool system for Windows Vista (KB947821) [January 2010] (with UAC, AV, etc off), but the installation 'failed' (no error code). Installation in safe mode it gives me the «...» "0x8007043c. this service cannot be started in safe mode."
10. manually install them - same result
A short circuit contact MS have exhausted the options?
Thank you. This is not a beta or Release Candidate build both fuhgeddaboutit and open a free support incident.
PS: I think you will find that the updates are not installed due to infection hijackware, Kurt.
~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft
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Update of Windows XP does not work. I tried the correction of the error 0 x 80245003 and nothing has changed. Fix, that it won't work because SP 3 is not installed, because of the Windows Update does not. I try to install SP 3 manually, then downloader windows will not install reference SP 2 must be installed. SP 2 is installed. So I tried several ways to solve this problem, and I keep running into roadblocks of Windows. Help, please.
Hi my NameJoel,
See the methods mentioned below and check if that helps.Method 1:How to troubleshoot an installation fails on Windows XP Service Pack 3Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.Note: A firewall is software or hardware that checks information coming from the Internet or a network. Then the firewalleither blocks information or allows information to pass to your computer. If the information is blocked or throughdepends spent on your firewall settings. A firewall can prevent malicious software (such as worms) to access your computer through a network or the Internet. A firewall can also help stop your computer from malware sent to other computers. Windows XP, Windows XP Service Pack 2 (SP2) and Windows XP Service Pack 3 (SP3) include firewall software.See also:You cannot install updates from Windows Update, Microsoft Update, or by using the auto update after a repair of Windows XP after installing Windows XP SP3 immediately after a clean installation of Windows XP SP2 or
http://support.Microsoft.com/kb/943144Steps to take before you install Windows XP Service Pack 3Note: Disable your antivirus software is not usually recommended, some software antivirus prevents certain system changing files. This can cause the Windows XP SP3 installation failure. To make sure that you manage to install Windows XP SP3, temporarily disable your antivirus software, including any third-party antispyware and firewall program. To do this, right-click on the icon for your antivirus program, and then click on disable. The antivirus program icon typically appears in the bottom right corner of the computer screen.Important: Make sure that you enable the antivirus software after you install Windows XP SP3.Hope this information helps. -
Service pack 1 installation of not-Windows Update Error 80070002.
Original title: Service pack does not install it.
Hello
I had to restart my laptop (Windows Vista) to factory setting because the system has begun to slow down; I now can't install SP1, it appears on the new & new window updates and downloads in a few minutes. Although it does not install correctly.
I still can not download Norton because it requires service pack 1.
Diagnostic report (1.9.0027.0):
-----------------------------------------
Validation of Windows data-->
Validation status: genuine
Validation code: 0
Validation caching Code online: n/a, hr = 0xc004f012
Windows product key: *-* - 4GV68 - 6D8JB-G6MF9
The Windows Product Key hash: au + OBZ1y48sKA/bWkfKXiuCrOjY =
Windows product ID: 89578-OEM-7332157-00203
Windows product ID type: 2
Windows license Type: OEM SLP
The Windows OS version: 6.0.6000.2.00010300.0.0.003
ID: {2517015B-18C6-4826-A728-38DF83AB7F75} (1)
Admin: Yes
TestCab: 0x0
LegitcheckControl ActiveX: N/a, hr = 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Product name: Windows Vista (TM) Home Premium
Architecture: 0x00000000
Build lab: 6000.vista_gdr.100218 - 0019
TTS error:
Validation of diagnosis:
Resolution state: n/aGiven Vista WgaER-->
ThreatID (s): n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002Windows XP Notifications data-->
Cached result: n/a, hr = 0 x 80070002
File: No.
Version: N/a, hr = 0 x 80070002
WgaTray.exe signed by: n/a, hr = 0 x 80070002
WgaLogon.dll signed by: n/a, hr = 0 x 80070002OGA Notifications data-->
Cached result: n/a, hr = 0 x 80070002
Version: N/a, hr = 0 x 80070002
OGAExec.exe signed by: n/a, hr = 0 x 80070002
OGAAddin.dll signed by: n/a, hr = 0 x 80070002OGA data-->
Office status: 109 n/a
OGA Version: N/a, 0 x 80070002
Signed by: n/a, hr = 0 x 80070002
Office Diagnostics: B4D0AA8B-604-645_025D1FF3-364-80041010_025D1FF3-229-80041010_025D1FF3-230-1_025D1FF3-517-80040154_025D1FF3-237-80040154_025D1FF3-238-2_025D1FF3-244-80070002_025D1FF3-258-3Data browser-->
Proxy settings: N/A
User Agent: Mozilla/4.0 (compatible; MSIE 7.0; Win32)
Default browser: C:\Program Files\Mozilla Firefox\firefox.exe
Download signed ActiveX controls: fast
Download unsigned ActiveX controls: disabled
Run ActiveX controls and plug-ins: allowed
Initialize and script ActiveX controls not marked as safe: disabled
Allow the Internet Explorer Webbrowser control scripts: disabled
Active scripting: allowed
Recognized ActiveX controls safe for scripting: allowedAnalysis of file data-->
Other data-->
Office details:{2517015B-18C6-4826-A728-38DF83AB7F75} 1.9.0027.0 6.0.6000.2.00010300.0.0.003 x 32 *-*-*-*-G6MF9 89578-OEM-7332157-00203 2 S-1-5-21-1414528651-3301326876-351726145 Sony Corporation ,VGN-FZ11S Phoenix Technologies LTD. R0050J7 20070418000000.000000 + 000E1323507018400FA 0809 0409 GMT Standard Time(GMT+00:00) 0 3 Sony VAIO 109 Content Spsys.log: 0 x 80070002
License data-->
The software licensing service version: 6.0.6000.16509
Name: Windows Vista, HomePremium edition
Description: operating system Windows - Vista, channel OEM_SLP
Activation ID: bffdc375-bbd5-499d-8ef1-4f37b61c895f
ID of the application: 55c92734-d682-4d71-983e-d6ec3f16059f
Extended PID: 89578-00146-321-500203-02-2057-6000.0000-1052013
Installation ID: 102120767924454475951502567153512013056414419884416224
Processor certificate URL: http://go.microsoft.com/fwlink/?LinkId=57201
The machine certificate URL: http://go.microsoft.com/fwlink/?LinkId=57203
Use license URL: http://go.microsoft.com/fwlink/?LinkId=57205
Product key certificate URL: http://go.microsoft.com/fwlink/?LinkId=57204
Partial product key: G6MF9
License status: licensedWindows Activation Technologies-->
N/A--> HWID data
Current Hash HWID: NAAAAAEAAwABAAEAAQABAAAAAwABAAEAJJR + N/LlvO5wsEaDwoOcB/L0KhN2niaWrFYqhQ ==Activation 1.0 data OEM-->
N/AActivation 2.0 data OEM-->
BIOS valid for OA 2.0: Yes
Windows marker version: 0 x 20000
OEMID and OEMTableID consistent: Yes
BIOS information:
ACPI Table name OEMID value OEMTableID value
APIC Sony VAIO
Sony VAIO FACP
HPET Sony VAIO
Sony VAIO BOOT
MCFG Sony VAIO
TCPA Sony VAIO
SLIC Sony VAIO
Document TMOR Sony VAIO
APIC Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIO
SSDT Sony VAIOHi Keshwala,
We need a few details to help you install Service pack 1, please answer the following.
- What antivirus application do you use on your computer?
- Was no problem with the installation of other updates to Windows?
- You have the Windows Vista installation disc?
You can refer to the following methods, these could help you install Service pack 1 on your computer.
Method 1:
If you receive the error Windows Update 80070002 of updates, you must remove the temporary files to update that Windows uses to identify updates for your computer. see the methods in the following link.
Windows Update Error 80070002.
http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-Error-80070002
Method 2:
Disable the antivirus software, install the service pack and check the issue stattus.
http://Windows.Microsoft.com/en-us/Windows7/disable-antivirus-software
Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.
You can also refer to:
You receive an error '0 x 80070002' or '0 x 80070003' code after you download an update from Windows Update, Microsoft Update or Windows Server Update Services
http://support.Microsoft.com/kb/910336
I hope this helps.
-
error code 259 does not correctly updated to sp62736.
I have a Hp Pavilion 500-141ea im trying to update the IDT audio driver for windows 8, I supported SP sp62736, it passes through the installation procedure, then it stops and comes up with this error code 259 does not correctly updated, I even disabled etc still the same antivirus software.
Any idea?
Hi Apache1968,
If everything works at the moment, with the exception of downloading then I would leave it as it is. The whole "don't mess with what works" thing.
Thank you
-
Updated this AM - now does not work - application on the (0xc000001d) update error
Updated this AM - now does not work - application on the (0xc000001d) update error
Now what?
JohnC salvation,
For a fix, update for first Pro CC 2015 (9.2).
Thank you
Kevin
-
my laptop WiFi does not work and when I try to trouble shoot the problem he told me that my troubleshooting does not start and also, I get a message telling me that my Bluetooth is turned off?, but this problem all started when I tried to sing on the web and it keep going back to the sign in screen then I cleaned a lot and finally was a less able to get to my office on it but still no wifi and not able to start troubleshooting and still receive a Bluetooth message not on. ????? Help! Please, I beg you!
Hello
Thank you for writing to Microsoft Communities.
Until we start troubleshooting on this issue please provides us with additional information by answering a few questions below, this will help us better solutions to the problems.
1. What is the brand and model of the computer?
2. what exactly happens when you try to connect to a WI - FI connection?
3. you get any error message?
4. are you able to connect to the Internet by cable?
5 are. what store you referring?
6. what operating system is installed on your computer?
7. the problem occurs in safe mode with networking?
Please go ahead and follow the steps mentioned and later a update on the State of the question.
If this is a recent problem, then you can try a system restore to Normal mode or safe mode and see if it helps.
Note: When you perform the system restore to restore the computer to a previous state, programs and updates that you have installed are removed.
To run the system restore, you can see the following link.
How to repair the operating system and how to restore the configuration of the operating system to an earlier point in time in Windows 7:
For Windows 7: http://windows.microsoft.com/en-US/windows7/System-Restore-frequently-asked-questions
For Windows Vista: http://windows.microsoft.com/en-US/windows-vista/System-Restore-frequently-asked-questions
How to restore Windows XP to a previous state: http://support.microsoft.com/kb/306084
Note: When the computer is in safe mode, System Restore does not restore points. Therefore, you can not undo a restoration you performed when the computer is in safe mode.
Reference: Wi - Fi and in Windows network connection issues:
http://Windows.Microsoft.com/en-us/Windows/help/wired-and-wireless-network-connection-problems-in-WindowsPlease follow these recommended steps and post if you still experience the problem.
-
Tried to apply the SP2 for Windows Vista Home Premium 64-bit - Got err message 80070002 - deletion of files temporary for the manual updates-Tried to remove but 'no go'... I tried MS Fixit - but got "does not work" when he tried to set the default windows update locations - HELP
http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Update-Error-80070002
If you have tried the above and it does not solve your problem, you can try CD because it costs very little.
http://TechNet.Microsoft.com/en-us/Windows/bb738089
This page will display the SP1 of Vista, under the heading: order a DVD of Windows Vista SP1, click on your region and then select your country and will take you to a page where you can buy the SP1 and SP2
Save the link and it's also for others to read this post wishing to purchase Service Packs for Vista as long download time saved and you can use them download are a problem or you reinstall your operating system.
If you later reinstall OS and you install the drivers manually install the Service Packs right after OS reinstalled before installing any drivers. You can first install the drivers but it is better Service Packs first as sometimes when you install a Service Pack after the drivers, you can find some drivers do not work and you have to reinstall these drivers.
For people using the original image, your drivers are already installed then install Service Packs just after the factory restore before installing applications or devices or download Windows updates.
Service Packs using immediately also save hundreds of download of the updates of Windows first of all that all updates to the top until the release of Service Packs are included.
Here are the numbers 1-800 that will put you in contact with a human being who will take your order: team Microsoft Supplemental part. The disc will cost $3.99 more delivery charges.
1-800-360-7561 United States
1 Canada-800-933-4750
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My computer stops the update via WIndows Update Component
Whenever a try to do the manual update using this component I get the message; * Windows Update cannot currently check the update, because the service does not work, you may need to restart your computer *...
My computer has a few updates, but can not run these update
Whenever I try to run computer shotdown/updates remain frozen for a while and stops without updating
He starts to run updates 1 of 13... and stops
If I shutdown normal e, computer stay likehanging 1 hour without stopping.
I would like to know how to solve this problem
Thank you
Concerning
Gladmar.
Hello
Were there any changes made on the computer before the show?
Perform the following methods and check:
Method 1:
I suggest you to check if you are able to access Windows Update service and ensure that the following services are started. If it is not started, follow these steps:
a. click Start, type services.msc and press enter.
b. search Windows Update.
c. right-click on the service and select Properties.
d. in type of startup, select enable.
e. click Start under the Service status.
f. click OK.
g. Repeat steps c to f for the following services:Background Intelligent Transfer Service
Cryptographic servicesIf the steps do not help to solve the problem, you can go ahead with the methods mentioned below and check.
Method 2:
How to reset the Windows Update components?
http://support.Microsoft.com/kb/971058Method 3:
Your anti-virus software is in conflict with Windows updates. You can test this by temporarily disabling your antivirus:
Disable the antivirus software
http://Windows.Microsoft.com/en-us/Windows-Vista/disable-antivirus-softwareNote: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you need to disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.
Method 4:
The problem with Microsoft Windows Update is not working
http://support.Microsoft.com/mats/windows_update/
See also:
Troubleshoot problems with installing updates
http://Windows.Microsoft.com/en-us/Windows-Vista/troubleshoot-problems-with-installing-updatesUpdates: frequently asked questions
http://Windows.Microsoft.com/en-us/Windows-Vista/updates-frequently-asked-questionsI hope this helps.
-
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After the installation of Windows 'important' 3 updates my screensaver started does not. I get a message that says:
ScreenSaver: Photo screensaver.scr - unable to locate component.
This application has failed to start because MSVCR100.dll was not found. Reinstalling the application may fix this problem.
The screen saver starts after you close the error message. I've never had a problem with my screen saver up to that after I downloaded updates. I don't know how to reinstall the application. I tried Windows Fix - It Solutions, but it does not work. He repeated to me that it was a mistake.
Help, please. Thank you.
Hello
It didn't reinstall the ATL update, it reinstalled 2005 Redistributable. So now, I have 2005 and 2010 x 86 both. And it says that two dates installiation are two days after I installed the 2010. I know 2005 and the update was uninstalled, because I checked after restart the computer and before you install the 2010 version. Very curious.
But my Screensaver works and access to the camera seemed to work after uninstalling / reinstalling the software. So, good. Thank you.
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I tried to install Intel_ME_Driver because I have updated my pc to win7 for win8 when I try to install they showed me an error message saying: this computer meets the requirements for the installation of the software need to I do?
Use the Intel Driver Update utility
Utility update Intel drivers allows you to get the latest drivers for audio, network, other components: http://is.gd/jQGR7
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Reinstall the Flash Player... Why did you remove it?
Barry
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My update of the software does not work
My update of the software does not work and I can't return to the main he keeps on telling me to restart the computer and then go through the software update settings, then it ends by does not and then it tells me to restart and restart and restart again and again
What updates you trying to install?
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Checking update Java plug-in does not show latest version after update same
Checking update Java plug-in does not show latest version after update same
You exit and then restart your browser after Java update in order for the right version of Java to display the Plugin Check page. I felt it necessary to do so.
See also:
- Article on Java Mozilla - https://support.mozilla.org/en-US/kb/use-java-plugin-to-view-interactive-content
- VΘrifier versions on site Java - http://www.java.com/en/download/installed.jsp
Other - you should check your Plugins and update as needed.
- Check your Plugins - https://www.mozilla.org/en-US/plugincheck/
- Adobe Shockwave for Director Netscape plug-in, version 11.6.7.637 (aka Shockwave Player. Not the same as Flash/Shockwave Flash/Adobe Flash Player)
- http://KB.mozillazine.org/Shockwave (mozillazine.org seems to be down at the moment (12/12/2012 11:34 am PDT), try again later)
- Download, save, exit/close all browsers, run the installation program you just downloaded - http://get.adobe.com/shockwave/thankyou/
- Adobe PDF plugin for Firefox and Netscape 10.1.4 (Adobe Reader 11 is the current version)
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After software update today, my password does not work. My phone is now disabled. I don't have a backup. How can I start to use my phone again and not lose all my content? Help, please.
You can not
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