Cannot merge data files in a spreadsheet on secure document

I created a form in Acrobat X Pro. The form was guaranteed first with a password to restrict editing, allowing just Fill-in form fields. Then save file by activating features enabled and save the file. Everything works Ok: cannot change the shape and allows me to record, but when I use merge data files into spreadsheet to export data, the exported CSV file is empty. Cannot export data. So I tried to remove the protection by password but received the following message:

You cannot change the security on this document because the document is signed or certified.

Can I do to solve this problem? No more was able to export the data or the deletion of protection.

Thank you.

The next time you add security, select the option 'Enable copying of text, images and other content' If you want to be able to export the form data.

As is the case, you should be able to "file > save a copy" and then remove the security.

Tags: Acrobat

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