Cannot open footage or import clips - unsupported file format

We have an iMac workstation running here first that won't open projects or import clips.  Here is the chronology of events that led to this:

1. first was locked up on the splash screen whenever he arrived at the "ImporterQuicktime.bundle".  I tried trashing preferences and launch with plug-ins disabled and received the same gel.  Based on the recommendations of the forum that I removed "ImporterQuicktime.bundle" and "ExporterQuickTimeHost.bundle" in the plug-ins folder inside the packaging.  The software launched fine - but none of the Quicktime files in the project worked.  So then I took copies of the 2 files above the iMac next to it, with exactly the same setup and paste into the plugins folder.  Since that time - launch of the software generated errors below.

2 try to open any project gives long error that starts out as: the preset used by one or more sequences in this project requires third-party components that could not be located.

3 start a new project and try to drag any Quicktime ProRes media in the project give the error: unsupported file Format.

I've trashed the preferences, re-installed the Codecs from Quicktime Pro Apps, authorized the computer and re-authorized and updated Adobe Premiere 7.0 to 7.2.  Which no correction of the problem.

I think to try a full reinstall of first then.  Any other ideas?

Here are the details:

First Pro 7.2 CC

Mac OS 10.8.5

iMac model end 2012, 32 GB of RAM, 2 GB video card

Thank you.

Don Hertz

I think I found a work around.  It seems that the 7.2 upgrade is making it so that our XDCAM 422 Quicktime clips are not recognized correctly.  Cut the two currently in a project and a new clip imports do not work.  Attempt to import clips using this codec generates error message: not supported format or corrupted file.  This has happened on both a system iMac running OS 10.8.5 and a Macbook Pro running OS - which have been upgraded to first 7.2 10.9.1.  In both cases - uninstall and reinstallation of first solved the problem.

Don Hertz

Tags: Premiere

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