Cannot open Mozilla Firefox and Chrome error exception software unknown (0xc0000417) occurred in the application at location 0x78b2ae6e
Original title: help! The exception unknown software exception (0xc0000417) occurred in the application at location 0x78b2ae6e?
Whenever I click on Mozilla Firefox, this message and Firefox does not open. I tried to uninstall and reinstall then, but that did not help. I can not even open Firefox. My Google Chrome opens either (Chrome shows not the unknown software message). I had to download Opera and then works fine. Can you please tell me what is causing this problem and what can I do to fix this? I really need help. Please help me.
Thanks in advance :)
Hi Lady FAL,
Given that the Internet Explorer works fine and it comes with other web browsers, you must communicate with their respective support for help.
Support for Mozilla Firefox
http://support.Mozilla.org/en-us/home
Support for Google Chrome
http://support.Google.com/chrome/?hl=en
Tags: Windows
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