Cannot open my bluetooth after OS upgrade

HP g6-2016tx

Windows 8.1

I can't open "my bluetooth" or turn on the bluetooth on my laptop because I upgraded my pc to windows 7. Help, please.

Hello HPg6-2016tx,

Welcome to the HP Forums! I hope you enjoy your stay!

I understand the Bluetooth does not work on this computer since upgrade to Windows 8.1. I'll see what I can do to help you!

First of all, you should know this computer does not support Bluetooth for Windows 8.1 drivers. This is indicated on this site: drivers PC laptop HP Pavilion g6-2016tx

If you want to use Bluetooth on this computer, you must return the computer to Windows 7 or 8. An alternative solution is to buy a Bluetooth adapter. They allow you to use Bluetooth on your computer.

Please let me know your results. Thank you for bringing This problem on the HP Forums! Have a great day!

Mario

Tags: Notebooks

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