Problems to open PDF files after the upgrade of the file server for 2012 R2

Hello

This weekend we have improved our main Windows 2003 to 2012 R2 file server.

Since the upgrade, users (including myself) cannot open a PDF of the file server.  If I double click on a PDF file, it opens as usual, but if I double click a different PDF, the acrobat reader flashes (in the Task Manager I can see another instance AcroRd32.exe starts and stops) but the second document does not open.

If I close the first document and then try and open the other, and then it opens without any problem.

This only affected the opening of files on the new file server, opening several files on a local disk is very good.

If I disable 'enable protected mode at startup' then I can open several documents of the file server.  I would prefer not to have to do.

Users are using Acrobat Reader 11.0.10 on 64-bit Windows 7 and Windows 2008 R2 Remote Desktop.

Does anyone have any ideas, it may be the cause?  And does anyone have one solution other than to disable the protected mode?

Thank you

Joe

Hello

Try the latest Adobe Acrobat Reader DC and check if the problem still exists or goes.

It can be downloaded from Adobe Acrobat Reader DC install for all versions

Thank you

Shakti K

Tags: Acrobat

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