Cannot open pdf files with dc, but opens with xi

Hello. I have Acrobat reader dc under windows 7. I can't open pdf files downloaded from a Web site - the following message is displayed: "Please wait...". If this message is not subsequently replaced by the relevant content of this document, your pdf viewer may not be able to display this document type". However, these files will open with xi drive acrobat on another computer. Any advice on how to fix this?

Hi fransk,

Please save the PDF files to your local disk first and then try to open them with the reader.

Kind regards

Ana Maria

Tags: Acrobat

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