Cannot open the Creative Cloud App (Mac)
Morning, I read tons of message about this problem and still does is not for me. I see this screen:
-J' uninstalled the application through the CC cleaning tool.
-J' deleted content OOBE, including the opm.db file
-J' I disconnect in the web (can not do in-App), I used a different Adobe ID and nothing works.
Please, can you help me? I need to use XD and have no way to do it.
Best,
DGM. -.
Hi Danielg56466162,
As you said you have tried all basic troubleshooting steps and also mentioned several threads on the forums, I would always recommend refer you to the links below and check if this is useful:
Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
If the links above do not help, then please follow here shared steps and reset your hosts file: Mac-CS3 Licensing error, can not activate
Just in case if she still does not then follow the shared here and manually clean Adobe Creative Cloud desktop app from your machine: illustrator reinstall a trial version free 1 day old!.
Let us know if that helps.
Tags: Adobe
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https://helpx.Adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
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We must remove cloud creative associate app folders mentioned below, in order to avoid such problems in the future.
We remove files, cool new folders will be created again.
Step 1:
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Step 4:
Click on the link below and download the creative Cloud configuration file and use it to install the creative Cloud Desktop application.
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Reach:
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Concerning
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