Cannot open the Creative Cloud Installer
I try to install Photoshop on my HP Pavilion laptop g6. I downloaded the installer of creative cloud and open it nothing happens. I tried to download a new installer and reboot my laptop and still I can't get the installer to open. !
Make sure that you have no av/anti-malware market.
If this does not help: contact adobe during the time pst support by clicking here and, when available, click on "still need help," http://helpx.adobe.com/x-productkb/global/service-ccm.html
Tags: Adobe
Similar Questions
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Cannot open the creative cloud since the upgrade to windows 10
I can not open creative cloud since the upgrade to Windows 10.
Hello
Please follow the steps below:
Reach:
- C:------Users\ directory
-AppData\ Local\ Adobe\ trash OOBE and AAM Updater folder - C: \ Program Data-Adobe\ rename the SL-STORE like SL-STORE_OLD
- Empty the trash
- Launch the creative cloud and connect to connect and disconnect activate Cloud Creative applications
Let us know if that helps.
Concerning
Bani
- C:------Users\ directory
-
Cannot open the creative cloud again.
I have Windows 7 64 bit. I downloaded some applications adobe creative cloud CC; turned off my computer to download other applications later. Now creative cloud does not open. What should I do to open it?
If you encounter a problem during the uninstallation of creative cloud see link below:
Problem uninstalling creative cloud
We must remove cloud creative associate app folders mentioned below, in order to avoid such problems in the future.
We remove files, cool new folders will be created again.
Step 1:
Open the c: drive and navigate to C:\Program Files (x 86)------\Adobe " common files".
Open the Adobe folder and delete folders named Adobe Application Manager and OOBE.
Step 2:
Navigate to C:\Program Files (x 86) \Adobe.
Open Adobe file and if present the file to remove Adobe Creative Cloud . [* important]
Step 3:
Press Windows button (located between Ctrl and Alt buttons) with the key R together at once, you will get a command window.
Type below command and press the enter"" key.
AppData
Then go to the Local > Adobe.
Open the Adobe folder and delete folders named AAMUpdater and OOBE.
Step 4:
Click on the link below and download the creative Cloud configuration file and use it to install the creative Cloud Desktop application.
https://ccmdls.adobe.com/AdobeProducts/KCCC/1/Win32/CreativeCloudSet-up.exe
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Cannot open the Creative Cloud App (Mac)
Morning, I read tons of message about this problem and still does is not for me. I see this screen:
-J' uninstalled the application through the CC cleaning tool.
-J' deleted content OOBE, including the opm.db file
-J' I disconnect in the web (can not do in-App), I used a different Adobe ID and nothing works.
Please, can you help me? I need to use XD and have no way to do it.
Best,
DGM. -.
Hi Danielg56466162,
As you said you have tried all basic troubleshooting steps and also mentioned several threads on the forums, I would always recommend refer you to the links below and check if this is useful:
Adobe Creative Cloud desktop application does not open or shows a spinning wheel of progress
Adobe Creative Cloud / Desktop App / Home Screen: constant spinning wheel
Creative Cloud Desktop App taped blue spinning wheel after update.
If the links above do not help, then please follow here shared steps and reset your hosts file: Mac-CS3 Licensing error, can not activate
Just in case if she still does not then follow the shared here and manually clean Adobe Creative Cloud desktop app from your machine: illustrator reinstall a trial version free 1 day old!.
Let us know if that helps.
-
I cannot open the creative cloud what can I do?
Can I use my creative cloud is not open I already reinstalled and tried everything... and the funniest in control of system I can not uninstall... I have to because that remove adobe Ornder...
Translated with Google Translator
You are unable to uninstall Adobe Creative Cloud app?
If so, you can try once CC Uninstaller:
https://helpx.Adobe.com/creative-cloud/help/uninstall-creative-cloud-desktop-app.html
-
Cannot open the creative cloud
Creating cloud app opens only a blank screen - Mac OS X 10.10
.5
Hi Leslie,.
I think you are referring to the white empty window of CC desktop application.
Please refer to the threads below where this issue has been addressed:
Creative cloud is empty window why?
New application Cloud Creative unusable: it is empty!
Re: Empty opening creative cloud app
Kind regards
Sheena
-
When I open the creative cloud it says "Update installation".
When I open the creative cloud it says "The Update Installation", that's all. Forever. Not open can not use, can not uninstall, "update" never installs. What should I do now? Windows 7.
Hello
Please close all adobe (windows) Task Manager process / activity monitor (mac), restart you machine and try again.
Process list: -.
- Creative cloud.
- Adobe CEF Helper.
- Service Office of Adobe.
- AdobeIPCBroker.
- Installation of Adobe.
- AdobeUpdateService.
- AdobeServiceInstaller.
- CreativeCloud (URIHandler).
- Updates notifier MAA.
- CCLibrary.
- node.
- CoreSync.
-
PC W7 cannot close the creative Cloud application
Does anyone know why my pc W7 cannot close the creative cloud application when I stopped my pc?
When I want to shut down the pc, I always have a message and must close the creative application Cloud by force (I don't know the passage of law).
THX!
This seems like a minor issue, so I recommend leaving her alone and allowing victory to force her to stop.
You can also open your Preferences cc dialog box and not start cc when you connect if this prompt mind. Just run the application cc, at most once a month.
and if you want to solve the problem, you would probably need to uninstall any cc including the application office, specific to the use of the Adobe Creative Cloud cleaning tool to solve installation problems , restart your computer and reinstall the desktop by https://creative.adobe.com/products/creative-cloud application
-
I'm trying to install Adobe Creative Suite 2 Premium on my MacBook Pro (OS X El Capitan). When I click on the install icon, I get the following message: cannot open the application "Adobe Installer" because PowerPC applications are no longer supported. Can I do to solve this problem?
Try to install mode without failure. Hold the SHIFT key while rebooting.
-
I just signed up for InDesign and I can't open the creative cloud app gives me an error message to launch an app then does nothing. mention the firewall and all that. Someone at - it help him?
Log, activation, or connection errors. CS5.5 and later, Acrobat DC
https://helpx.Adobe.com/x-productkb/policy-pricing/activation-network-issues.html
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I can't open the creative cloud apps?
I can't open the creative cloud apps?
Hello
I think that you have found the "download error" in the Apps Panel.
Please check the help below document:
Download error in the applications tab of Creative Cloud Desktop Application
You can also view the threads below:
https://forums.Adobe.com/thread/1832357
Persistent Cloud error - error download - creative
Re: Creative Cloud "Download error" message
Kind regards
Sheena
-
whenever I open the creative cloud, it says I'm missing something, and I need to download again. But it says the same problem when I open the new download. Help!
Please uninstall creative cloud:
Uninstall or remove Adobe Creative Cloud applications
Reinstall it:
Download Adobe Creative cloud apps | Free trial of Adobe CC
I hope this helps.
Concerning
Megha Rawat
-
The creative cloud installation was interrupted by a bsod.
The creative cloud installation was interrupted by a bsod. Now it says I need to download a new copy, but when I click on CC set - up.exe what he comes up with the same error message, so I'm going along in circles.
Please try to remove the Creative app using clouds -https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html and install Creative Cloud app - https://helpx.adobe.com/creative-cloud/help/install-apps.html
-
When the creative cloud installs an update happens to 5%, and then he said: try to connect to the server. Any suggestions
Please refer to the document:
- Using creative cloud | Download error in the applications tab of Creative Cloud Desktop Application
- Error download or update Adobe Creative Cloud applications
- Connect to CC - stuck on "Installing update..."
Concerning
Stéphane
-
Everytime I open the creative cloud it does not load. Is there anything I can do about it.
Hi Priscilla,.
Please refer to the threads below where this issue has been addressed:
New application Cloud Creative unusable: it is empty!
Creative cloud is empty window why?
Re: Empty opening creative cloud app
Kind regards
Sheena
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