Cannot open the CS5.5 in CS6

I had a few CS5.5 - INDD of a partner. Some of them I can open it, others can't. CS6 inDesign freezes and must be closed. I can reproduce this problem on a Windows 7 64-bit and a computer Mac OS X Lion with two Creative CS6 InDesign clouds.

I asked another colleaugue to open files in CS5.5 to register as IDML. It can open files without problems and create an IDMLs. When she sent me these IDML however, I get the same problem as at the opening of the INDD: InDesign freezes.

I have tried several things to get open (IDML CS5.5 or INDD) files:

* Reset the presets file

* Disable plugins

* Restart machines

CS6 two facilities are up-to-date. Is anyone else having a similar problem with CS5.5 CS6 incompatibility or any ideas on the subject?

Thanks in advance,

Richard

Would be - this font related? InDesign plays nice with fonts but it cannot mentally handle the bad guys. The symptom you describe - a document opens very well on another system, but she and derivatives of the same file, stubbornly refuse to load on * your * system - could be due to one or more fonts that has turned into a 'wrong' on your system only.

Tags: InDesign

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