Cannot open the downloaded product

I just bought the studen/teacher version of Creative Suite cs6.  When I try to download with Akamai, 1 file download 100%, and then restart the whole download to the same file.  When I try the alternative download, after hours of download file 1 and 2, I can not download the files. What is the cause?

Hello

Can you try the solutions listed in these documents and let us know if you still have problems?

Cannot download purchase Adobe Store

Akamai Download Manager FAQ

Thank you

Preran

Tags: Adobe

Similar Questions

  • Cannot open the downloaded documents

    Running Windows 7 Home Premium.  When I try to open the downloaded documents I get the error message "Microsoft Wordstarter 2010 cannot be opened. Try again or repair the product in the Panel.  Try gives the same result again. Could not find anything in the Panel that appears to appy.

    Save the file to your hard drive, open Word Starter 2010, click file > open > navigate where the file is saved on your hard drive.

    See also:

    "Cannot be opened" error when you start a program Office Starter 2010.

  • Cannot open the download of Lightroom 6 purchased from B & H Photo.

    Can't open the download of Lightroom 6 purchased from B & H Photo-'cannot be opened because the identity of the sponsor cannot be confirmed. Have 5 Lightroom on my IMac computer.  Thank you

    It is the function of Apple OS X kick guard to protect your computer from malware.

    Right-click on the file and choose open from the menu to work around the Gatekeeper.

    How to open the applications of a developer not identified in OS X Lion mountain | IVous (also applies to the OS X Yosemite)

  • Cannot open the downloads folder, gives access denied error

    When I try and open the download folder (C:\Documents and Settings\elliott\My Documents\) it won't let me. If I try to open it, it comes up with a window saying C:\Documents and Settings\elliott\My Documents\Downloads is not accsessible.
    Access is deinied

    I use Windows XP SP3 32-bit Home Edition.

    And Yes, I restarted my pc.

    How to capture a file or a folder in Windows XP
    http://support.Microsoft.com/kb/308421
     
  • Cannot find / cannot open the downloaded file.

    I downloaded a video file, but after the download, I am unable to find or open. It is said: "Windows cannot find...". ».

    How can I find them?

    Note: There is a dot (.) and colon (:) in the name of the file accidentally.

    Hello

    1. What is the full error message do you get?

    2. did you download completed successfully?

    I suggest you to check that the downloaded file is available at the following location.

    C:\Users\ user Personal

    Note: It is the default location for downloads.  You will probably find your file.

    For your reference: How to search for files and folders in Windows XP: http://support.microsoft.com/kb/308895

    Search for Hidden or file system in Windows XP: http://support.microsoft.com/kb/302347

    By using the search criteria "a word or phrase in the file" may not work: http://support.microsoft.com/kb/309173

    Hope this information is useful.

  • Cannot open the downloaded video file.

    Original title: downloads

    After you download a video I am unable to view. By double clicking on the file, a box appears "open save Cancel. When you click on "Open", the box disappears and nothing happens. Do I did wrong?

    Hello

    1. What is the file type of this video? What is the file extension?
    2. did you download completed successfully?
    3. which video player do you use to play?

    Method 1.
    Let us first to save the video and then try to play. Once the file is saved, right click on the file and choose Open with and select one of the video players installed to open it.

    Method 2.
    Delete temporary files, and then check.
    Here's how:
    a. click on start, then run.
    (b) in the text box in the window run, type %temp% , and then click OK.  A folder full of files and other folders will appear. Delete all files in the temporary folder and then try to upload the video again and check.
    All the folders and files that you see in this Temp folder are no longer used by Windows XP and can be deleted safely.

    I hope this helps.

    Thank you, and in what concerns:
    Shekhar S - Microsoft technical support.

    Visit our Microsoft answers feedback Forum and let us know what you think.
    If this post can help solve your problem, please click the 'Mark as answer' or 'Useful' at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

  • Cannot open the download link on the Adobe website

    I have a serial number for Photoshop Elements 10. My laptop (Macbook Pro) is not a hard drive so I went to this page (Download Adobe Photoshop Elements: 10, 11, 12, 13) for the download, but when I click on the right version, an "access denied" page "you don't have permission to access / on this server" appears. What should I do?

    Hello Jackie,.

    When you go to the download page, remember that you are connected to your Adobe account at the link below on another tab:

    Adobe products | Adobe

    Kind regards

    Sheena

  • Cannot open the downloaded CS6 Design & Web Premium Trial

    The listed above, download from http://www.adobe.com/cfusion/tdrc/index.cfm?product=designweb_premium, gives a DesignWebPremium_CS6_LS16.7z.adadownload file.  There is no way to open this file.  Please provide a direct download; I can't locate a from the link Jeff Wright provided in view of the comprehensive review.

    You can download the installation at a local library files and copy them to your computer using a USB key.  This could be the best option if your computer is not transferable.

    You can try to start a direct download using the steps listed in http://forums.adobe.com/thread/981369.  I do not recommend this before because of the error you received and the little CAP which you have available for usage data.

  • I may have inadvertently downloaded Firefox 5 instead of 4 and cannot open the application because it is not supported. Can I still download Firefox 4, which I was planning to do?

    I tried to update to Firefox 3 Firefox 4. But, after completing the download and then tried to open the Firefox application, I got a message saying: "Cannot open the application"Firefox"because it is not supported on this architecture." Is it possible that I may have inadvertently downloaded Firefox 5? I do not think that my system support
    Firefox 5. I'm not a geek, so I really appreciated any help you can give me. Thank you.

    For a non-official Firefox 4 compatible version (TenFourFox) which works on Mac PowerPC with OS X 10.4.11 or OS X 10.5.8, you can consult:

    Firefox 3.6.x (Mac OS X 10.4 and later versions) can be found here:

  • Do not open the video file with the error "the file you download cannot open the default program".

    By double clicking on a file video I now get the following message "the file you download cannot open the default program" while previously he opened the file. This occurred after using Microsoft Fix - it for trial purposes, so what has changed.

    Original title: this message is received when I try to open a file by clicking twice - the file you download cannot open the default program

    Hello

    1. Are you dealing with the issue is with the opening of specific or all video files video files?
    2. What is the name of Microsoft fixit are you referring to?

    Set by default to read video files and verify if works.

    Change the programs that Windows uses by default:

    http://Windows.Microsoft.com/en-us/Windows-Vista/change-which-programs-Windows-uses-by-default

    It will be useful.

  • Q10 blackBerry download full - cannot open the file

    My previous Blackberry Curve 8330 (using version 4.0 of the software), I had an eSecure app that I downloaded from a text message sent to my phone.  With my new Q10, I "ve done to transfer the data from my old phone again, but the apps has not been transferred.  All lists of contacts, emails, etc. worked well.

    I logged on the site where I can go to request a new message text for the app, but the OS Q10 is not an option, the highest available Blackberry version is 7.0.  When I select 7.0 and receive this new text message on my phone, I open it and the link download, but when I click on the downloaded file I get a popup message that says: "Cannot open the file."

    Please notify

    Applications BlackBerry OS7 (and OS4) do not work on OS10. OS7 (and the previous operating system) is based on Java, OS10 is completely different (QNX based). So if the seller does not level its app to OS10, there is nothing you can do.

  • I have download Acrobat 9 Pro, but cannot open the file.

    I have download Acrobat 9 Pro, but cannot open the file. I recently had to change my hard drive and have re - install everything again.

    I was able to download photoshop & illustrator, but can not Acrobat 9 pro

    Help, please

    even if your error seem not related to the issue discussed in this link, try it:

    http://Mac-how-to.WonderHowTo.com/how-to/open-third-party-apps-from-unidentified-Developer s-mac-os-x-0158095.

  • Cannot open the Canon 7 d Mark II Raw files PES 9. [was: download Raw images]

    I have Adobe Photoshop Elements 9. I have a Canon 7 d camera of the brand he's.

    When I shoot in Raw Adobe cannot open the image. I was told that I need to download the most recent record.

    Not this intelligent computer, whatever, how should I do this, and where I get it?

    Thank you

    Robert G

    The 7 5 d Mark II was first supported by Camera Raw version 8.7 (the plugin used by Photoshop Elements to open Raw files)

    Devices supported by Camera Raw

    Camera Raw 8.7 is only compatible with 13 elements and later versions.

    Elements 9 is compatible only with versions of Camera Raw 6.1 to 6.5 included so you will never be able to open the Raw of Mark II 7 d files in Elements 9.

    You have two choices:

    1. Upgrade to the latest version of items (currently 14 but is there a new version due every day now), or
    2. Download the free Adobe DNG converter, batch convert all 7 d Mark II Raw files to DNG format and then edit DNG files in Elements 9. An extra step for you, but no extra costs.
      Digital Negative (DNG), Adobe DNG Converter | Adobe Photoshop CC
      Camera Raw: How to use Adobe DNG Converter - YouTube
  • When I try to open my Adobe Pro downloaded on my Mac, I get an error message saying "Cannot open the application"Acrobat_2015_Web_WWMUI.exe"because the Microsoft Windows applications are not considered supported on OS X."

    When I try to open my Adobe Pro downloaded on my Mac, I get an error message saying "Cannot open the application"Acrobat_2015_Web_WWMUI.exe"because the Microsoft Windows applications are not considered supported on OS X."

    You must download and install the version of Acrobat Mac.

  • Cannot open the CS5 extended download. What should I do?

    I have PS CS5 extended and recently got a new PC. I had to disable on the old PC and I am trying to install it on my new PC. However, I have the original installation CD, but the CD I don't cannot download the program. When I contacted customer service, they told me I need to download it and there is no support phone for this point. So, I downloaded it. 1 hour later, I can't even open the downloaded file.
    How should I proceed now? It is brand new built workstation PC. I don't understand why it is so complicated. It was not the first time that I downloaded.

    The installer is downloaded in the 7z format that can be extracted using WinRar.

    Please see WinRAR download and support: download to download WinRAR on your computer.

    You can extract the configuration file using the this and run the software.

    Hope this will help you.

    Kind regards

    Hervé Khare

Maybe you are looking for

  • Pavilion dv4: CD/DVD drive recognized but don't read do not

    My DVD RW drive has suddenly stopped reading my CD.  It is recognized, the software is updated, and in the Device Manager, it indicates that the drive works properly, but is obviously not. The Cd has been used the week before with no problems (it con

  • Reading XML file problem

    Hi all I'm reading an xml file and displays the output. I get a blank screen. Can someone help me please. Thanks in advance I can't attach the xml file. Since this is not a valid extension. Please find the following xml code. Samsung Busan South Kore

  • PC DM files: my hard drive is currently filled by PC DM files in my folder/Public user folder. How can I safely remove the right files in this folder?

    My hard drive is currently filled by PC DM files in my folder/Public user folder.  How can I safely remove the right files in this folder?  Vista Home Premium 64 bit is my os.

  • Moving files between disks problem cases

    I followed the instructions to move my Documents to another hard drive. The source was an internal SSD flash drive, the other disc was a typical internal hard drive. I use Windows 7 Professional. I do not give the new location a file but simply trans

  • Photoshop stops freezes

    Hello Adobe teamI noticed for some time only Photoshop stops, can't do anything and the program Manager information is no answer in the process of photoshop.No matter how many programs you have opened in the background stops et Nothing click on is im