Cannot open the downloaded video file.

Original title: downloads

After you download a video I am unable to view. By double clicking on the file, a box appears "open save Cancel. When you click on "Open", the box disappears and nothing happens. Do I did wrong?

Hello

1. What is the file type of this video? What is the file extension?
2. did you download completed successfully?
3. which video player do you use to play?

Method 1.
Let us first to save the video and then try to play. Once the file is saved, right click on the file and choose Open with and select one of the video players installed to open it.

Method 2.
Delete temporary files, and then check.
Here's how:
a. click on start, then run.
(b) in the text box in the window run, type %temp% , and then click OK.  A folder full of files and other folders will appear. Delete all files in the temporary folder and then try to upload the video again and check.
All the folders and files that you see in this Temp folder are no longer used by Windows XP and can be deleted safely.

I hope this helps.

Thank you, and in what concerns:
Shekhar S - Microsoft technical support.

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Tags: Windows

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