Cannot ping server to use a server-based application

I have a computer of workers, if I go to my network places, I can access the server.  If I ping the server by IP address, it pings fine.  However if I ping by host name, it pings somewhere else.  Here is a direct link with the ping command.

http://i301.Photobucket.com/albums/nn78/Peeps38/nkellysping.jpg

I uninstalled and reinstalled the application that resides on the server in question, and I can also access all the files that are shared from the server.  Unable to ping the server, this is what prevents the application from running correctly.   I checked and rechecked all potential firewall which may run (norton and windows are the only two i found and both have been disabled)

My first thought was to force recognition of the ip address in the host file.  the host file looks like this:

# Copyright (c) 1993-1999 Microsoft Corp.
#
# This is a sample HOSTS file used by Microsoft TCP/IP for Windows.
#
# This file contains the mappings of IP addresses to host names. Each
# entry should be kept on an individual line. The IP address must
# be placed in the first column, followed by the corresponding host name.
# The IP address and the host name should be separated by at least one
space #.
#
# In addition, comments (such as these) may be inserted on individual
# lines or following the name of the machine indicated by a symbol "#".
#
# For example:
#
# 102.54.94.97 rhino.acme.com # source server
# 38.25.63.10 x.acme.com # x client host

127.0.0.1 localhost
10.1.10.11 Televantage
10.1.10.10 eserver

the 10.1.10.11 is the server problem and it does not resolve when the name ping.

I am at a total loss, because there are two other computers not 6 feet from the problem pc and they work perfectly well.

any thoughts or ideas would be greatly appreciated

Thank you

Jerry

This smells like a DNS suffix search list situation.  Whenever a TCP/IP non - Fully Qualified Domain Name (FQDN) non - is registered (i.e. a name without a dot (.) in it) the DNS will seize the suffixes in a list and try them all out first.  This list can be found through a command window and typing the command:
ipconfig/all
and you will see marked lines "DNS suffix search list.  It appears as "epeopleamerica.com" is one of the entries in this list.

Alternatively, if you go into the control panel network and made a right click your network connection and select 'Properties' and then double-click "TCP/IP" entry in the Middle window (maybe to scroll down) then click on "Advanced", then click the "DNS" tab there will be two checkboxes labeled "Append primary and connection suffixes DNS specific to the ' and 'add these DNS suffixes '.  To avoid this, click on the 'Add these DNS suffixes' box and remove all of the entries in the box below.

Yet another approach would be to make your domain name FULL-not qualified by putting an end to a period.  So instead of:
Ping Televantage
Try:
Ping Televantage.
Then he would not add suffixes to the name when the name resolution.

See you in 'My Network Places' because he is using NetBT broadcasts (Microsoft Networking) which is a different protocol of the TCP/IP line that uses "ping". (Different rules are in place to resolve the names of these two protocols).

HTH,
JW

Tags: Windows

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