Cannot print e-mail messages and web pages

2 problems:

(1) I use Windows 7 and Windows Live Mail, and a printer Samsung: recently, I have been unable to print emails.  I had to copy the e-mail message, and then paste it into a Word file and then print the Word file.

(2) when I try to print a web page, nothing prints, and I get the error message: "there was an internal error and Internet Explorer is unable to print the document" I can't see the web page when I select print preview mode, but it will not be printed.

I would be very happy to help these printing problems.

Thank you

After following your instructions, I always had the same problem - could not print, e-mail and pages of the site.  Then I started thinking that maybe there was a problem with my printer (Samsung ML 2950 series).  So I uninstalled my printer driver and then reinstalled with updates from the Samsung.  Now I can print emails and web pages.  Once I knew that the problem was not due to Windows Live, the next step was to focus on the software of the printer.  Thank you for pointing me in the right direction.

Tags: Windows

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