Cannot print the comments and sticky icons

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  Hello DRS1966,

  Yes, I can understand the frustration of getting an error once printed of your document. I'm glad that's not interfering with your documents but would like to try and get rid of it. Please run the HP Print and Scan Doctor- designed by HP to provide users with troubleshooting and problem-solving features needed to solve many common problems encountered with HP print and scan products related to Windows computers.

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  Thank you

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  I would be grateful if you could answer the following questions:

  1. did you of recent changes made to your computer?

  2. which antivirus app do you use?

  Here are a few troubleshooting steps that you can try to solve this problem.

   

  Method 1: Let's uninstall and reinstall the Lexmark X 1185 printer drivers.

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  http://support.Microsoft.com/kb/307895

  
  

  Restart the computer, visit the following link and install the printer drivers.

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  http://support.Microsoft.com/kb/918730

  Note: suggested above steps are applied to your scenario as well.

   
  

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  * Bluetooth Driver *.
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  Refer to pictures:

  DEVICE MANAGER
  http://I52.Tinypic.com/35cr38i.jpg

  1ST COURSE SETUP
  http://I52.Tinypic.com/2r6jfv9.jpg

  2ND INSTALL PROGRESS
  http://i55.Tinypic.com/jgphfc.jpg

  see you soon

  Dennis

  > The EXE file extracted in the temp folder and goes no further.
  > The device driver shows "STK7700D" with an exclamation mark against it. See the image below

  Try to extract the exe from another place, not in the temp folder.
  In my case, I created a folder on a second partition (D) and have extracted the exe file in this folder. Can go to the Device Manager, and then can install the driver through the Device Manager.
  Choose the installation procedure advantage and point to the folder that contains the extracted files.

  With regard to the issue of the BT;
  Download the new battery of BT from here:
  http://APS2.toshiba-tro.de/Bluetooth/

  Then clean the registry using the CCleaner.
  This tool is freeware and can be downloaded on several different pages.
  So after cleaning check if you could install new BT of the register stack.

• HP Envy 4500: Cannot print the error message

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  Hi @clairerobinson6.

  Welcome to the Forums of HP's Support. I understand that your printer does not print and directs you to instant ink site. I would like to help.

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