HP Envy 5532: Missing lines of print error HP Envy 5532

Hello, I received my printer on instant ink. However when I got it it came with a few free regular cartridges so I used them before I went to instant ink. But, today, I ran out of ink, so I went an instant ink cartridge. However, when I went to print something that was missing lines. I believe that this is due to be left out to dry for too long, when I repeated to clean the head of the cartridge, I noticed a change. But when I went to do a few more a warning came telling me that my printer would be blocked for printing too. But I could not avoid the impression that it prints a sheet whenever I do a head clean. So if someone could help me with an alternative method (which does not use my print credits more that I already have) it would be appreciated.

Thank you

Mogeli

Hi @mogeli

Welcome to the Forums of HP's Support. I understand you have a print quality problem when you use the instant ink cartridges you received with your instant welcome to ink Kit.

I recommend that you talk to instant ink specialists to solve this problem. I have listed the contact numbers for the country where the program instant ink is available.

( United States - HP Cloud Services to 1-855-785-2777) indicating that your call is on the program of instant ink) Monday to Friday from 08:00 - 23:00 and Saturday from 09:00 - 20:00

United Kingdom - HP customer care on 0207 660 0596 (indicating your call is on the program of instant ink) Monday - Friday 08:30-18:00 (except holidays)

France - HP Customer Service at 435-320-0969 (indicating your call is on the program of instant ink) Monday - Friday 08:00-18:00 (except holidays)

Germany - the Customer Service HP at 069-2999-3434 (indicating your call is on the program of instant ink) Monday - Friday 08:30-18:00 (except holidays)

Tags: HP Printers

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