Cannot redeem movie Code - 'already used.
I tried searching through similar issues (of which there are many)...
I bought a code for Jurassic world. However, it never downloaded (though I got the "iTunes Extras"). When I go to the iTunes Store, click on purchase and films - it shows "Nothing bought" (this despite the fact that I have several downloads via redemption codes).
So, my question is, how do I get my movie to download when iTunes says that the code is already redeemed?
Thank you very much
Carl
Does show on the history of this account purchases: see your purchase history in iTunes store on Mac or PC - Apple Support ?
If she didn't try logging out and back to the account, check to see if you have any restrictions of age set in iTunes > preferences which is hide and checked to see if it is hidden in the Cloud: mask and unmask purchases iTunes or iBooks on your Mac or PC - Apple support ?
Tags: iTunes
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