CANNOT REMOVE THE INSTALLED PRINTER (EPSOM C88) EVIL.

ON WINDOWS 7 I FIRST TRIED TO INSTALL AN EPSON STYLUS C88 PRINTER USING THE EPSON INSTALLATION DISC, BUT THE INSTALLATION STALLED.  THEN I LEARNED THAT I COULD INSTALL THE PRINTER WITHOUT THE DISK BY CALLING THE PRINTER JUST RECORD AND SAYING "ADD PRINTER", AND I DID.  BUT THIS NEWLY INSTALLED PRINTER ICON IS MARKED BY A SIGN OF ERROR.  I RUN THE TROUBLESHOOTER THROUGH IT AND FIXED A NUMBER OF THINGS, BUT THE PRINTER STILL DOES NOT PRINT.  I DON'T KNOW THE PROBLEM, IT IS THAT IN MY PRINTER FOLDER, THERE IS ALWAYS A PRINTER "UNSPECIFIED" (INSTALLED WITH THE DRIVE), THAT I CAN'T REMOVE. WHEN I TURN THE HIGHLIGHT THEN MADE A RIGHT CLICK, I CAN FIND ONLY 'PROPERTIES' AND 'TROUBLESHOOT' - NO. 'REMOVE' COMMAND. SO HOW CAN I GET RID OF THIS PRINTER "UNSPEFICIED" OBVIOUSLY INTERFERES WITH THAT SPECIFIED WHICH HAS BEEN CORRECTLY INSTALLED?

Hi JAWHEUSTACE,

Welcome to the Microsoft answers site.

As a work-around, you will need to follow these below provided measures in order to solve this problem.

Now you need to uninstall the printer on your computer, to do so please follow the steps below.

1. open devices and printers, by clicking on the Startand then, in the start menu, click devices and printers.

2 right-click the printer you want to remove, click remove device, and then click Yes.

If you cannot delete the printer, right-click again, click run as administrator, click remove the deviceand then click Yes.  If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

Now you need to reinstall the printer on your computer and check for the problem to do this please follow the steps below.

1. open devices and printers, by clicking on the Startand then, in the start menu, click devices and printers.

2. click on Add a printer.

3. in the Add Printer Wizard, click Add a local printer.

4. on the choose a printer port page, make sure that the button to use an existing port and the recommended printer port are selected, and then click Next.

5. on the page install the printer driver , select the model and manufacturer of the printer, and then click Next.

·         If your printer is not listed, click Windows Update, and then wait while Windows searches for drivers additional.

·         If none is available and you have the installation CD, click disk, and then navigate to the folder where the printer driver. (For additional guidance, see the printer manual.)

6. follow the steps in the wizard and then click Finish.

If you find no difficulty in following the steps described below, you can follow the link provided below for additional reference.

 http://Windows.Microsoft.com/en-us/Windows7/install-a-printer

If none of these responses not solve the issue then you need to install the latest drivers for the printer and check the number.

To get the latest drivers for the printer.

Click on the link below for more information about the update of the drivers and look for the question.

http://windowshelp.Microsoft.com/Windows/en-us/help/b3c6477e-1111-4B9F-A52A-fffdc51e9c901033.mspx

Swathi B - Microsoft technical support.
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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