Cannot remove trojan apparent - continues to add registry entries

Similar Questions

• Cannot remove Trojan virus 0 x 80070424 error & 0x800705b4

  original title: serious problem of trojan

  problems with the Trojan horse have codes 0 X 80070424 0X800705b4 very very difficult to remove, I tried 15 different Microsoft downloads and othe methods tried free services are scams with their bum toolbar and other programs that they want to push you, does anyone have a method to remove the Trojan to my security can work once again I have windows vista 32-bit, I can just go back to windows XP, can too plots with later versions.

  Hello

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be harder to detect as
  the cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
  It will display all the infections in the report after you run - if it will not run changed the name of
  TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
  check with the other methods below.
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/products/malwarebytes_free

  SuperAntiSpyware Portable Scanner - free
  http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGE

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp?prevx=Y  <-->

  Choice of PCmag editor - Prevx-

  
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  -----------------------------------

  Original version is now replaced by the Microsoft Safety Scanner
  http://OneCare.live.com/site/en-us/default.htm

  Microsoft safety scanner
  http://www.Microsoft.com/security/scanner/en-us/default.aspx

  ----------------------------------

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  After the removal of malicious programs:

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
  RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker
  (SFC.exe) program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  ======================================

  If necessary AFTER you are sure that the machine is clean of any malware. (DO NOT USE IF)
  MALWARE IS STILL PRESENT).

  You can try a repair install or an upgrade in Place.

  You can use another DVD that aren't copy protected but you you need to own
  Product key. It must be the same version 32 or 64 BIT Vista OEM. Also the system
  machine to usually sell the cheap disk since you already own Windows. Don't forget to make a
  good backup or 3 (security in redundancy).

  On-site upgrade
  http://vistasupport.MVPs.org/repair_a_vista_installation_using_the_upgrade_option_of_the_vista_dvd.htm

  This tells you how to access the System Recovery Options and/or a Vista DVD
  http://Windows.Microsoft.com/en-us/Windows-Vista/what-happened-to-the-recovery-console

  How to perform a repair for Vista Installation
  http://www.Vistax64.com/tutorials/88236-repair-install-Vista.html

  =======================================

  For extreme cases:

  Norton Power Eraser - eliminates deeply embedded and difficult to remove crimeware
  This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
  uses aggressive methods to detect these threats, there is a risk that it can select some
  legitimate programs for removal. You should use this tool very carefully and only after
  you have exhausted other options.
  http://us.Norton.com/support/DIY/index.jsp

  ================================

  Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy.  If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates.

  See

  http://www.microsoft.com/protect/support/default.mspx for more details. For
  international information, see your subsidiary local Support site.

  Microsoft support - Virus and Security Solution Center
  http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Cannot remove trojan downloader: "ASX\Wimad.DP."

  I found this Wimad.DP ASX\ in the system of my laptop and I tried to remove several times but it still.
  I don't know what to do. Please help me.

  Try to download and run the full scan of the system with:

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

• CANNOT REMOVE MICROSOFT SILERLIGHT IN MY ADD OR REMOVE.

  ANY TIME I GO INTO MY WEBROOT THIS SCEEN COMES "A REQUIRED PRODUCT IS INSTALLED. PLEASE LAUNCH THE PRODUCT AGAIN WHEN THE UPDATE IS COMPLETE. WHEN I GO INTO WEBROOT SUPPORT, IT COMES UP SAYING I NEED TO INSTALL MICROSOFT SILVERLIGHT. WHEN I TRY TO INSTALL IT IT WILL NOT LET ME. I'M TRYING TO DELETE IS "THIS PATCH PACKAGE COULD NOT BE OPENED.  Help!

  Download THE FREE ONE revouninstaller and have a full UN installed silver light

  and then do a reinstallation of silverlight from the ms site.

  http://www.revouninstaller.com/revo_uninstaller_free_download.html

• Remove Trojan:Win32 / Alureon.gen! U__

  I have Windows Xp and Microsoft Security Essentials.  He detected but cannot remove Trojan:Win32 / Alureon.gen! U
  He said that it is a serious threat.  I several times by the Security Essentials either cleaned or applied instruction and then restarted my computer, but it continues to appear with the same alert about this Trojan horse.  How can I get rid of him?

  At this point, you should get interactive help from one of the specialty forums listed below:

  PLEASE DO NOT DISTRIBUTE NEWSPAPERS IN MS FORUMS

  http://aumha.net/viewtopic.php?t=4075 - display FAQ
  http://aumha.NET/viewforum.php?f=30
  http://www.bleepingcomputer.com/forums/forum22.html
  http://www.dslreports.com/Forum/cleanup
  http://www.cybertechhelp.com/forums/forumdisplay.php?f=25
  http://www.GeeksToGo.com/Forum/Malware_Removal_HiJackThis_Logs_Go_Here-f37.html
  http://www.Malwarebytes.org/forums/index.php?ShowForum=7 MS - MVP - Elephant Boy computers - don't panic!

• Error message when you try to download Windows Defender: "first remove Microsoft Client Protection." Cannot find this file through the Add/Remove, search, including hidden or Win Explorer.

  Original title: trying to download

  WinXP SP3, Security Scan run and d/ld: error message when you try to download Windows Defender: "first remove Microsoft Client Protection." Cannot find this file through the Add/Remove, search, including hidden or Win Explorer. What to do now would be much appreciated.

  Also have a related problem about MS Maliciouws software removal tool. For download, but read in the KB that: in XP, the vacuum cleaner will remove the malware, but doing so may trigger the File Protection Win with damages to my operating system.  the tool will attempt to repair the damage, but to rehabilitate prior to infection, that I need to insert the CD of Win. As my computer came with Windows preinstalled, I do not have a disk and will not take the risk of damage, that I can't fix. Do I not download or not... ? Another solution... ?  I also fear that this tool could settle into the routine Win Update and need guidance on the prevention of this facility, if possible, or what to do if it cannot be prevented.

  It can have nothing to do with any of the foregoing. " I'm relaying only because it occurred during the same mission of update: had msg of error that Win Firewall has not been set as a default, which reset, but found this hidden file when searching for the Protection of the customer: "Win 32/Hackdef' - it was a config with the extension ini file and was deleted by Scan."

  Thanks a lot for any assistance.

  scate 39

  Hello

  ·         You have Microsoft Security Essentials on your computer?

  If you have windows installed on your computer security essentials, then you will not be able to install Windows defender. Windows Security Essentials has antispyware component installed.

  You get the error because you have installed MS Security Essentials, which has its own function to antimalware. You don't need or want to install Windows Defender, too. Leave MS Security Essentials installed and do not turn it off.

  See also:

  You can turn on or turn on the firewall in Windows XP, please see the link below:

  http://support.Microsoft.com/kb/283673

• I need to learn how to remove trojan my computer files and the registry.

  Original title: cleaning your pc

  I need to learn how to remove trojan my computer files and the registry. There is a financial has now attached ittibu or something. and how to remove the event source errors and all that is connected to this.

  If you make financial transactions online and feel your system has been compromised, the more experienced people will recommend wipe you your HARD drive and reinstall your XP from scratch, but that is not always possible and of course is up to you depending on how you feel about this (you need to feel good about it).

  If you still think your system may be achieved a malware, I would do these things before you start any troubleshooting effort:

  Download, install, update and do a full scan with these free malware detection programs at:

  Malwarebytes (MMFA): http://malwarebytes.org/
  SUPERAntiSpyware: (SAS): http://www.superantispyware.com/

  They can be uninstalled later if you wish.

  Download and run Hitman Pro here and during installation to be 100% sure to refuse the installation of toolbars, decline any e-mail options, nothing to do with Bing or MSN, perform a scan time, accept no e-mail and activate the free license:

  http://www.SurfRight.nl/en/downloads/ (make sure you get the free version)

  Download and run TDSSKiller from Kaspersky:
  http://support.Kaspersky.com/viruses/solutions?QID=208280684

  The scans by operating clean, then to solve any problems.

  If you still think that you have any questions, then proceed as follows:

  Since the Microsoft Answers forum does not have any kind of information system request when a new question is asked, we know absolutely nothing about your system.  Not knowing the basic information a problem prolongs the frustration and the agony of these issues.

  Thank you MS Answers, allowing the resolution of simple problems as frustrating and a lot of time as possible.

  Provide information on your system, the better you can:

  What is your system brand and model?

  What is your Version of XP and the Service Pack?

  What is your Internet browser and version?

  Your system's disks IDE or SATA drives?

  Describe your current antivirus and software anti malware situation: McAfee, Symantec, Norton, Spybot, AVG, Avira!, MSE, Panda, Trend Micro, CA, Defender, ZoneAlarm, PC Tools, Comodo, etc..

  The question was preceded by a loss of power, aborted reboot or abnormal termination?  (this includes the plug pulling, buttons power, remove the battery, etc.)

  The afflicted system has a working CD/DVD (internal or external) drive?

  You have a genuine XP installation CD bootable, which is the same Service as your installed Service Pack (this is not the same as any recovery CD provided with your system)?

  Do you see that you think not you should see and when you see it?

  What do not you think that you should see?

  If the system works, what do you think might have changed since the last time it did not work properly?

  If you need help interpreting your logs in Event Viewer, follow these steps:

  Here is a method to display specific information about individual events.

  To view the logs in Event Viewer, click Start, settings, Control Panel, administrative tools, event viewer.

  A shortcut to the event viewer is to click on start, run and enter in the box:

  %SystemRoot%\system32\eventvwr.msc

  Click OK to launch the event viewer.

  The most interesting newspapers are usually the system and Application logs.

  Some newspapers such as security and Internet Explorer may be completely empty or have just a few items.  The default settings for XP wants do not connect all this activity, unless you need to solve a problem in these areas.  If you enable logging for them the papers fill up quickly and could adversely affect the performance of your system with all the extras (often unnecessary) activity.

  If you have Microsoft Office installed, it has its own newspapers, and they can be empty or occasional boring activity very little or, if there is no problem with your desktop applications.  It's normal.

  Not every event is a problem, some are informational messages that things work very well, and some are warnings.

  However, no event should defy reasonable explanation.

  Each event is sorted by Date and time.  Errors will be red Xs, warnings will have yellow! s.
  Informational messages have white is.  Not every error or warning event means that there is a serious question.

  Some are excusable at boot time when Windows starts.  Try to find only the events to the date and time around your problem.

  If you double-click on an event, it will open a window of properties with more information.  On the right are black up and down arrow keys to scroll through the open events. The third button that looks like two overlapping pages is used to copy the details of the event in your Windows Clipboard.

  When you find an interesting event that occurred at the time of your question, click on the third button at the top and arrows to copy the details and then you can paste the details (right click, paste or CTRL-V) the text in detail here for analysis.  Remove all personal information from your information after you paste If you are forced to do so.

  If you paste an event, it will look something like this annoying system startup event:

  Event type: Information
  Event source: Service Control Manager
  Event category: no
  Event ID: 7035
  Date: 14/07/2010
  Time: 17:54:18
  User: Jose
  Computer: computer

  Description:
  The Remote Access Connection Manager service was sent successfully a starting control.

  To get a fresh start on any log of the event viewer, you can choose to clear the log (the log backup is available), and then reproduce your problem, then just look at the events around your show and troubleshoot events that are happening when you have your question.

• Cannot remove to add or remove specific programs they is not found

  I can't delete some programs (add and remove) they fill in the add and remove program but when I try to remove a mess appears who says it cannot be located? What should I do?  I can update the programs because it is said that that won't come off?

  Hello

  What are the programs you want to remove? Try to download CCleaner from http://www.piriform.com/ccleaner and uninstall unwanted programs.

  I hope this helps.

• How to use the del command or any other to ignore files that it cannot remove (files in use) and continue to delete other files in a folder?

  I want to do a batch tha clean windows Temp folder. For this, I tried the del command, but the problem is to stop the deletion of files when it cannot remove a file in use. I want that he skip this file and continue to delete the other files too. I hope you guessed it. Please help me.

  Hello

  Thanks for posting your question in the Microsoft Community.

  The question you posted would be better suited in the MSDN Community.
  http://social.msdn.Microsoft.com/forums/en-us/categories

• Cannot remove any Dungeon now bytes not used to message cannot find C:\windows\system 32------rundll 32 exe

  Original title: t hink I deleted add remove program,.

  t hink I deleted add remove program, computer guard me tellin memory full, cannot remove no matter what now bytes unused Dungeon is message cannot find C:\windows\system 32------rundll 32. exe does anyone know what this means and how I can now delete files and programs to make more room, comp is need a cleanup and don't know what to do, any help would be received with gratitude xx

  Hi Juleskk,

  Follow the suggestions below for a possible solution:

  Method 1: You can try the steps in the article mentioned below and check.

  Cannot find the Rundll32.exe file when you open Control Panel

  http://support.Microsoft.com/kb/812340

   

  Method 2: I also suggest that you scan your computer with the Microsoft Security Scanner, which would help us to get rid of viruses, spyware and other malicious software.

  The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

   

  http://www.Microsoft.com/security/scanner/en-us/default.aspx

   

  Note: The Microsoft Safety Scanner ends 10 days after being downloaded. To restart a scan with the latest definitions of anti-malware, download and run the Microsoft Safety Scanner again.

  Important: While hard disk analysis if bad sectors are found when scanning try to repair this area, all available on which data can be lost.

  Method 3: Try the SFC (System File Checker) scan on the computer.

  To run the System File Checker tool, follow these steps:

  a. click Startand type cmd in the box start the search .

  b. right click on cmd in the list programs, and then click run as administrator.

  c. If you are prompted for an administrator password or a confirmation, type your password or click on continue

  d. at the command prompt, the following line and press ENTER:

  sfc/scannow

  See also:

  Description of Windows XP and Windows Server 2003 System File Checker (Sfc.exe)

  http://support.Microsoft.com/kb/310747

   

  File system (CFS) Checker

  http://www.Microsoft.com/resources/documentation/Windows/XP/all/proddocs/en-us/system_file_checker.mspx?mfr=true

  Let us know if that helps.

• I can not manually remove a particular program to add tool / remove programs.

  I use XP Pro . Pack 3.

  All, but I can't manually remove a particular program from the add tool / remove programs. The program is "Ulead VideoStudio 8.0"

  The registry of the program given below entry between the quotation marks. I ran Microsoft FixIt (diagnose and correct program installation and uninstallation problems automatically) and she confirmed she fixed the error with success, but as I retried to remove said adding tool program / remove programs, it still reflects the same as we. The problem by deleting this program remained pending.

  SYMPTOM:

  I TRY TO REMOVE THE PROGRAM FROM THE ADD REMOVE PROGRAMS TOOL,-instead of OPEN the "UNINSTALL PROGRAM", SETUP PROGRAM OPENS RATHER AND ALSO request THAT THE registration KEY into the HOUSE.

  AS I ENTER THE KEY of RECORD, THE PROGRAM CONTINUE to INSTALL , BUT ends UP WITH a BOX of DIALOGUE of MESSAGE LIKE "'THE PROGRAM IS ALREADY INSTALLED IN MY COMPUTER:" "

  SO I HAVE NO OTHER CHOICE LEFT BUT TO STOP THE INSTALLATION (IT IS NOT AN UNINSTALL PROGRAM) WITH THE REST OF THE PROBLEM UNRESOLVED.

  NOW WHAT CAN I DO ELSE?

  Thank you & best regards

  Annick Torrecilla

  "

  [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ {4F1DA6BF-3614-48A1-9970-9E90F646789E}]
  "UninstallString" ="RunDll32 C:\\PROGRA~1\\COMMON~1\\INSTAL~1\\PROFES~1\\RunTime\\0701\\Intel32\\Ctor.dll,LaunchSetup \"C:\\Program Files\\InstallShield Installation Information\\{4F1DA6BF-3614-48A1-9970-9E90F646789E}\\setup.exe\"- l0x9"
  "DisplayName"="Ulead VideoStudio 8.0".
  'LogFile '=' C:\\Program Files\\InstallShield Installation Information\\{4F1DA6BF-3614-48A1-9970-9E90F646789E}\\setup.ilg.
  "ProductGuid" = "{4F1DA6BF-3614-48A1-9970-9E90F646789E}".
  "InstallLocation" is hex (2): 43, 00, 3 a, 00 5 c 00, 50, 00, 72, 00, 6f, 00, 67, 00, 72, 00, 61, 00,------.
  6 D, 00, 20, 00, 46, 00, 69, 00, 6 C, 00, 65, 00, 73, 00, 5 C, 00, 55, 00, 6 C, 00, 65, 00, 61, 00, 64,------.
  00,20,00,53,00,79,00,73,00,74,00,65,00, 6 D, 00, 73, 00, 5 C, 00, 55, 00, 6 C, 00, 65, 00,------.
  61,00,64,00,20,00,56,00,69,00,64,00,65,00, 6f, 00, 53, 00, 74, 00, 75, 00, 64, 00, 69,--------.
  00, 6f, 00, 00, 38, 20, 00, 2nd, 00, 00, 00, 00, 30
  "DisplayVersion" = "8.0".
  "Version" = dword:08000000
  "MajorVersion" = dword:00000008
  "MinorVersion" = DWORD: 00000000
  "LogMode" = DWORD: 00000001
  "Exposeicon"="C:\\Program Files\\Ulead Systems\\Ulead VideoStudio 8.0\\uvs.ico"
  "Editor"="Ulead System."
  "VersionMajor" = dword:00000008
  "VersionMinor" = DWORD: 00000000

  "

  Hello

  Try the following steps:

  a. clean directory C:\Windows\temp.

  b. Uninstall anything to do with VS 8.

  c. clean all files in C:\Documents and Settings\ [UserName] Settings\Temp folder.

  d. Uninstall VideoStudio 8 by using the Control Panel Add/Remove programs.

  e. remove the folder {4F1DA6BF-3614-48A1-9970-9E90F646789E} c: \Program Files\InstallShield Installation information.
  (Make sure that you set "show the hidden files and folders" in the folder option in the OS).

  f. remove the folder "Ulead VideoStudio 8.0" folder in C:\Program Ulead System.

  g. click the Start button and select run.

  h. type regedit in the box and click on enter.

  i. remove the {4F1DA6BF-3614-48A1-9970-9E90F646789E} folder in
  KEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\

  j. then reinstall program and all the patches (if necessary).

  Note: Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  (http://support.microsoft.com/kb/322756 ) How to back up and restore the registry in Windows.

• How do you remove Trojan horse from the Windows\system\svchost.exe file located?

  How do you remove Trojan horse from the Windows\system\svchost.exe file located? I worked on this problem for 5 days. I've tried everything except wipe the hard drive completely and starting over. Windows xp pro sp3

  I bought a new diagnosis program and quarantined the virus once it has been identified. I tried to remove the virus in several ways, but it comes back. The best way that I thought would work enter safe mode and by changing the attributes of the svchost.exe file and then delete and checked the registry AWI hwo to the Web site, but it continues to be problematic.

  Hello

  During the uninstallation of antivirus/antispyware/security programs always check for an uninstall
  tool and/or removal instructions special to avoid leftovers.

  List of tools to clean/uninstall anti-malware programs
  http://answers.Microsoft.com/en-us/protect/Forum/protect_start/list-of-anti-malware-program-cleanupuninstall/407bf6da-C05D-4546-8788-0aa4c25a1f91

  Uninstallers (removal tools) for common antivirus software
  http://KB.eset.com/esetkb/index?page=content&ID=SOLN146
  ------------------------------

  Here's what I use and recommend: (these are all free and very effective versions.)

  Avast and Prevx proved extremely reliable and compatible with all I have
  launched on them. Microsoft Security Essentials and Prevx have also proven to be very
  reliable and compatible. Use MSE or Avast and Prevx, Prevx 3 but not all.

  Avast Home free - stop any shields is not necessary except leave the file system, Web,.
  Operational network (Script and behavior are also recommended in Ver 6 +).

  Prevx - Home - free

  Windows Firewall

  Windows Defender (is not necessary if you use MSE)

  Protected IE - mode

  IE 8 - SmartScreen filter WE (IE 7 phishing filter)

  I also IE always start with asset if filter InPrivate IE 8.
  (It may temporarily turn off with the little icon to the left of the + bottom
  right of IE)

  Two versions of Avast are available 6.x and 4.8 x

  Avast - home - free - 6.x stop shields you do not use (except files, Web, network, &)
  Shields of behavior) - double click on the icon in the Notification area - real time Orange - click on the
  Shield that you want to stop - STOP. To stop the Orange icon to show an error indicator-
  Click on the Orange icon - top right - settings - click on the status bar - uncheck shields you
  disabled - click OK
  http://www.avast.com/free-antivirus-download

  Avast 4.8 x - home - free - stop shields, you don't need except leaving Standard, Web,.
  and the network running. (Double-click the blue icon - look OK. - upper left - Shields details
  Finish those you don't use).
  http://www.avast.com/free-antivirus-download#TAB4

  Or use Microsoft Security Essentials - free
  http://www.Microsoft.com/Security_Essentials/

  Prevx works well alongside MSE or Avast

  Prevx - home - free small, fast, exceptional protection CLOUD, working with other security
  programs. It is a single scanner, VERY EFFICIENT, if it finds something come back here
  or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp?prevx=Y<-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Also get Malwarebytes - free - use as scanner only. If you ever think malware and that
  would be unusual with Avast and occasional Prevx running with the exception of a low level cookie
  (not much), to UPDATE and then run it as a scanner. I have a lot of scanners and they
  never find anything of note that I started to use this configuration.
  http://www.Malwarebytes.org/products/malwarebytes_free

  I hope this helps and happy holidays!

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">

• Cannot remove an e-mail account - no under account settings removal tool

  Use Thunderbird 24.5.0. Not having only not under one account choice account delete option. I tried to delete an e-mail account, but cannot remove or delete it. I read your solution but no delete option in the drop-down list in the account settings. help lease

  How about you go to the Tools menu > modules and disabling the add-on!

  Not that I can find a "manually change the files' on the site of the add-on.

  I can find a manually records sort that does exactly what it says, but does not add and the columns you show. I can also find "additional folder columns" which aims to give your comments headers. The page Add on like the third picture shows a right click option or click to turn on the power on and off columns.

• OfficeJet Pro 8610: Cannot remove my printer

  Hi all

  I tried to remove my printer (it did not work, so I tried to reinstall).

  I went into the control panel of configuration/printers, then right-click on my printer and press 'delete device '. The icon became gray and it has been like this for 3 days now. You can see on the bottom, it says ' status: removing device "."  I can't reinstall (does not recognize the printer).

  How can I get rid of this?

  I uninstalled all the HP software and delete a bunch of registry entries on the 8610. It's still there...

  Thanks for your help!

  F.

  

  Welcome to the HP community @Felix_B,

  I read your post about the troubles you are experiencing remove the printer from your Windows 10 system, and I hope that I can help you with questions. I think it could be stuck print jobs in the print queue, so recommend some things to try to get over there.

  Please start by trying the following steps:

  Step 1: Check print spooler:

  source

  1. Open your screen to Start by clicking the Windows button on the lower left side of your computer screen or by selecting the Windows key bottom left of your keyboard, to the right of the Ctrl key
  2. In the start screen, type run
  3. Click Run to launch the run dialogue box
  4. In the run box, type services.msc and click OK
  5. When the Services window opens scroll down until you see the print spooler
  6. Click Print Spooler once just to highlight
  7. If you Start in the upper left corner that indicates that your print spooler is actually stopped (not good). But we will leave that for now.
  8. If you stop or restart in the upper left corner, this indicates that your print spooler is actually started. Please click on stop to stop the service momentarily.
  9. Reduce this window which will allow us to come back here

  Step 2: Check the spooler folder:

  1. Reopen your splash screen
  2. Computertype. Click on the computer (or on This PC) when it fills so
  3. In the computer window, select your Drive C
  4. Click on Windows
  5. Click on System32
  6. Click on the reel
  7. Click PRINTERS. You can get permissions to a warning, just continue beyond that.
  8. PRINTERS of the folder must be empty. If there is no file here, they are corrupt print jobs. Right click on anything in that folder and 'delete' files.
  9. Close the PRINTERS folder

  Step 3: Start Spooler and audit dependencies:

  1 open the Services window we previously minimized

  2. click on print spooler to highlight

  3. click on Start in the upper left corner

  4. If you get an error message please take note of this

  5. If the print spooler starts successfully you will see "stop and restart" as your options at the top left

  6. then, double left click on print spooler. A print spooler properties window is now open. Click the connection tab at the top. Can you please make sure that it is set to Local System account and make sure that the check box is selected to "Allow the Service to interact with desktop".

  7. then click on the tab "dependencies". Please check which dependencies are listed. I need to know this if the problem persists when you have completed the steps I provide in this post.

  

  8. click on apply and OK for any changes that you have made the log tab. Close the Services window.

  Now try to access devices and printers and try to remove the printer.

  I hope this helps, and if you have problems, please let me know and I'll do my best to help you. If these steps helped to solve the problem, click Accept as button Solution at the end of my post here please.

  Will testify of our help in the forums by clicking on the thumbs up this message below!

• Novice... need a simple program to open all my doc. & post pdf file in my documents. Just upgded. for Win7, accidentally chose Win Media Cntr. don't want that & cannot remove it. Answers, thanks, Russell.

  Tech file transferred my documents to an open 500 Gig HD could not all files. Continued w/Win med Cntr. program, I accidentally chose to open my files. Cannot remove Win Med. CNTR... How?

  Hi, Russell,.

  Right-click on the file and select open with

  Select Choose program to choose the program you want to open the file

  . Doc is an extension that is associated with the Microsoft Word application

  . PDF is an extension associated with Adobe Reader

  How can I change this program opens a specific file in Windows (applies to Windows 7)

  http://www.FileInfo.com/help/windows_change_program