Cannot reset Apple ID same security issues with the link for valid reset. Help?

So, I'm trying to reset my security questions, because I forgot the answers. I followed all the procedures to do, but it won't work.

I clicked on the link for reset enter my Apple ID account page, then get the message: 'Reset Instructions sent. An email with the instructions was sent to @emailaddress. Follow the instructions in the email to reset your security questions. » - OK

I opened the email: "Dear ME, recently made you a request to reset your Apple ID security questions and answers. To complete the process, click on the link below. Reset now >"I click on the link, it opens a new window with a login screen. - OK

On the login screen, I entered my account information, email, and password in the fields and click the button to continue. Instead of connect, I get the message pop-under from the password field as follows: - FAIL

I try again and again, but it never works. Whenever I get my password and trying to proceed, the loading spinner runs for a bit, then I get this message "to reset your security questions, sign in to your account and start again." I have never spent this page and in a region where I am able to actually reset my security questions. I tried with all browsers, Firefox, Chrome, Safari... nothing works. Now, I have tried 3 times reset by e-mail. It will not work. What is going on? Is the site broken?

To make things worse, I don't have an option to call for framing according to the Apple website. The only option I get is to contact my operator. What the * is my carrier will repair my Apple ID? It's very frustrating say the least. Someone please help!

You cannot reset the Security Questions If you forgot the. You can only reset them if you know them (which means that you also know your password).

You can contact the Apple Support here to have a reset link you sent once they verify your identity:

ACCOUNT SECURITY SUPPORT

Good luck

GB

Tags: iPhone

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