Cannot reset my HP Pavilion g7-Windows 8 * error-no changes have been made *.

My laptop 1-year-old has been having some problems, and I took it to my boyfriend of the approved computer. My laptop would start up randomly as if I were a signature with the same name and password guest: my photos, videos and documents could not be found. It turns out that my laptop set all my stuff in a user with the same username as the ONE I have, but made sure that when I connect I'm labeled as 'TEMP (name of my computer).

His solution was to transfer all my photos and etc to onedrive and reset my computer. I followed the steps to remove everything, but when I confirm and believe that my cell phone was about to reset it, it flashes that "no changes". I select 'check for solutions', only to have the small window will disappear in a few seconds.

All I want is now back to the factory setting, install windows update 8.1 and out of this technological purgatory. Thank you for reading my fate :)

Hello

Seems to me that the installer is corupted. You may need to do this way another (I consider this approach last resort). This will erase all THE DATA on the primary drive. You will need another PC, a USB drive (8 GB I think) and your key of product (just in case). Your product key is usually attached to the bottom of your computer, however not this case, use this software here to find.

Download the Setup file of Windows 8 on the site here on the other PC. Run it and follow the steps. It will download the installation files for the PC. When it's done, it will ask you how you want to install Windows 8. Select create a USB key and follow the steps.

Plug the USB key into your computer and restart it. You will need to hit the Menu button to start ("F9" or "Esc" to HP) and boot from the USB key (it is usually named after the mark or Cathy USB:...). Follow the steps, including enter the product key. When you are prompted, select Install Clean and click Next. On the next page, you need to maybe clean some of the readers by using the 'advanced tools', or else you can get away with by clicking on the drive that Windows 8 has been installed on and shot after / install.

Once you have configured Windows 8, you may need to install the drivers from the Hp site

Tags: Windows

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