I can't reset or refresh my Windows 8. When I try the message appears: THERE WAS A PROBLEM RESET YOUR PC, NO CHANGES have BEEN MADE.
I bought my PC about year ago. I have windows 8 installed from the beginning. Right after the purchase, I was told by the shop assistant to reset my Windows, so I did as Fallows: parameters - parameters Change PC - general - all remove and reinstall Windows---> who he was. It went ok, no problem, no need to insert additional disks (which I did not at the time of the purchase, by the way - saleswoman told me that recovery of windows, the files are already on the hard drive). so now after 1 year I am planing to reset or at least update my PC again... but I IMPOSSIBLE. Whenever I try to do the same procedure as described above, I got this message: THERE WAS A PROBLEM RESET YOUR PC, NO CHANGES have BEEN MADE. and that's it!. I have absolutely no idea why. I restore the previous settings of Windows work, with the hope that it will help, but it didn't. Still can not reset my Windows. Anyone have this problem too, or if she had.
I have attached the picture with this message for a better understanding
Yes, I bought my PC (Dell) with 8 Windows preinstalled, I was just curious to know if there is a way to extract the product key for the version pre-installed (just in case). Thanks for the support, I will try your method "to create installation for Windows 8 media. But the real question is why I get this message when I try to reset the system "There WAS a PROBLEM of RESET YOUR PC, SUBI NO change".
See here to prepare a Windows 8.1 with update 1 USB Bootable for installing with a UEFI BIOS from Dell:
Make sure that you select the correct edition.
If your system does not on Windows 8.0 updated the BIOS with the latest version before using the installation media:
http://dellwindowsreinstallationguide.com/updating-the-BIOS/
The latest version of the BIOS can have improvements that will help the 8.1 Windows to run more easily.
As you know Windows 8.0 Windows 8.1, I recommend a new installation of Windows 8.1 opposed to reset:
You can follow the optional procedures to wipe the drive before installing Windows 8.1:
http://dellwindowsreinstallationguide.com/cleaning-up-a-drive-format-vs-secure-wipe-SSD-and-HDD/
Once you have installed Windows 8.1, install all drivers needed Dell system in good order:
After that, you can install the latest version of Dell backup and restore:
This will make a new internal recovery Partition which is Windows 8.1 with update 1 and not Windows 8.0. You can then do a backup and Dell recovery media if you wish:
http://dellwindowsreinstallationguide.com/Dell-backup-and-recovery-1-8-1-71/#RecoveryMedia
Tags: Windows
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