Cannot install LifeCam HD-5000 on Windows XP - error "Setup cannot continue because an unexpected error has occurred."

Original title: 953691

Installation of webcam LifeCam HD-5000. I'm on Windows XP and you get to halfway through the installation and error message came through. Three times so far.

Error message reads

The installation cannot continue because an unexpected error has occurred

http / / microsoft.com//kb/953691 support

Any suggestions?

Hello

·        Have you tried the steps mentioned in the article KB 953691?

·        What service pack is installed on your Windows XP system and version, 32-bit or 64-bit, what has?

If you have not tried the steps mentioned in the article then, I suggest you try the steps and let know us if the problem is solved or not.

Troubleshoot installation of Intellipoint and IntelliType LifeCam software

http://support.Microsoft.com/kb/953691

If you use Windows XP 64-bit, then the LifeCam HD-5000 is not compatible.

http://www.Microsoft.com/hardware/digitalcommunication/ProductDetails.aspx?pid=019&active_tab=systemRequirements

Thanks and regards.

Thahaseena M
Microsoft Answers Support Engineer.
Visit ourMicrosoft answers feedback Forum and let us know what you think.

Tags: Windows

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