Cannot RESTORE my iPhone "the requested resource is not found."

This has been ongoing for more than a week. I have a reliable internet connection.

Connected my iPhone to iTunes, appears:

iTunes cannot read the contents of the iPhone "IPhone Steve". Select the summary in the iPhone preferences tab and click on restore to restore the iPhone to factory settings.

Click OK.

Click on the button RESTORE iPHONE and another box opens with:

Are you sure you want to restore the iPhone "iPhone" to its factory settings? All your media and other data will be erased.

Click RESTORE.

And that box pops up:

The software update server could not be connected. The requested resource has not been found.


I'm stuck in limbo here. Wanted for two hours, tried everything. Now, I'm here.  Any ideas? Thank you!!



Hi SteveJobsRIP_1955-2011,

Thank you for contributing to the communities of Apple Support.

Looks like you are trying to restore your iPhone, but the message that the software update server could not be contacted.

You mentioned that you have tried all the steps that you can find by searching. I wanted to make sure that you have tried the steps described in the second and third sections of If iTunes could not contact the server to update software for iPhone, iPad, or iPod. If so, can you connect to the iTunes Store on your Mac?

All the best.

Tags: iTunes

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