Cannot run Acrobat Pro XI
I recently installed creative cloud, and all well worked, except...
When I try to run Acrobat Pro XI I get a dialog box that says 'Adobe Software license agreement', but is completely empty, except for the Quit/Accept buttons not responding when you click it.
I saw the solution here:
http://forums.Adobe.com/message/4812393#4812393
But when I uninstalled Acrobat and tried reinstalling through the Application Manager, it says that already installed acrobat.
Help?
FYI: I'm running a MBAir, last OX 10.8.2 and I'm in Australia.
It is a known issue with Acrobat XI on Mac.
Issue: Mac OS only. The launch, a blank screen of the EULA is displayed, that cannot be accepted and Acrobat does not run. This problem can appear if you have any of the installed products of CCM or Creative Suite and you tried to install Acrobat XI from a different source.
Workaround: launch any other product which is part of the CCM or Creative suite. Then, turn it off by choosing Help > deactivate. Quit the application. Then start Acrobat and accept the EULA. Then, for CCM subscription product, launch it and choose the license of this software to reactivate the product of the CCM.
Please visit: http://helpx.adobe.com/acrobat/kb/known-issues-acrobat-xi-reader.html
Tags: Adobe
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