Cannot run WOSM on WinXP?

I have installed OpenManage. Mgmt Station today (see 5.4) on my computer Windows XP Pro SP3 (32 bit). Successfully completed, he opened the Web site (https://localhost:2607 or something similar) and I received a warning for an ActiveX control, that I allowed to run. Something flashed on the screen, and I didn't know what it was. Now whenever I connect to WOSM, I get the following error:

IT Assistant will not launch because a dependent component is not installed. This can happen if:

  1. Auto adjustment for ActiveX controls is disabled.

    • Activate Automatic inviting for ActiveX controls under ActiveX controls and plug-ins in the security zone IT Assistant filed under. Close the browser and launch it in a new browser window. You can disable this setting once the component has been installed.
      Note: If you install the component of the InfoBar (yellow bar at the top) of the browser, IT Assistant can still not start on some operating systems.
  2. You have cancelled the installation of the component.

So, I added https://localhost and https://mycomputername to Trusted Sites in IE8 and enabled or everything under ActiveX requested in the security settings for Trusted Sites. Closed the browser several times and deleted Internet files temporary but still get this error after loggin in WOSM. Saw nothing associate Dell under manage Addons in Internet Explorer. Any suggestions? Is anyway to reset this so he invited me again to install the ActiveX component?

Oh, and also, I went to add/remove programs and fix the software, without help.

Edit: I found the ActiveX control (which has been listed as installed and authorized) and deleted. On my next visit to the Web page, he gave me the same error listed above. If this doesn't seem to be an ActiveX problem, but maybe another addiction? Help, please!

Message edited by dstambaugh on 10/16/2008 16:43

Tags: Dell Servers

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