Cannot start the Firewall window 13 error code

Hello world!

I use Win 7 32 bit

When I try to start the Windows Firewall, I got the message: ' Windows didn't start the Windows Firewall on the Local computer. " For more information, see the system event log. "If he is a non-Microsoft service, contact the service vendor and refer to the service error code 13 special.

I don't know how to solve this prolem.

I need your help!

Thank you!

Hi the Trieu,

1. are you under any domain active?
2. are you a third party security/firewall on your computer?
  
If Yes, then you may not be able to start Windows Firewall, since you have a 3rd group of firewall installed.

Even if you can re-enable the Windows Firewall, you should not run two firewalls at the same time.

Step 1:

I suggest to uninstall any third-party firewall installed on your computer and check if the problem is resolved.

Reference:

Uninstall or change a program in windows.
http://Windows.Microsoft.com/en-us/Windows7/uninstall-or-change-a-program

Step 2:

Try the following steps:

a. right click on command prompt (start Menu\Programs\Accessories) and choose Run as administrator. Type (or copy and paste) the following command:

WinMgmt /verifyrepository

b. If the system returns 'referential WMI does not match', type this command:

WinMgmt /salvagerepository

The first time you run this command, it will fail. (It will be matter of commands to stop services causing his failure, saying: "a shutdown command was sent to a service that depend on other services running on"). It might take a few minutes for the services to stop. Rerun the last command. You may in fact need to run 3 times before finally runs and ends on its own.

c. once the command is executed, you can determine if the problem is resolved.

Step 3:

You can also use Event Viewer to search for information on the problem.

Reference:

The display of the error messages in the event viewer
http://support.Microsoft.com/kb/947321

You can check for more information about this at the time where it appeared and post this information here to help us narrow down where the focus.

See also:

Enable or disable Windows Firewall
http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-Firewall-on-or-off

Step 4:

I suggest you check for these dependency services.

You should have these services began in the services window.

-Remote Procedure Call (RPC)
-DCOM Server process Launcher
-RPC end point mapper
-Windows Management Instrumentation
-Remote Procedure Call (RPC)
-DCOM Server process Launcher
-RPC end point mapper
       
 
      

Thank you, and in what concerns:
I. Suuresh Kumar - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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